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Dudley Carers Hub

In summer 2018 Dudley Carers Hub and Wellbeing Service was launched. A brand new one stop shop for carers of all ages. Located in Queens Cross Centre, Wellington Road, Dudley, DY1 1RB, the hub offers up to the minute information, advice and a range of support to anyone caring for a family member or friend. There is specialist advice and support for child carers, parent carers and carers of adults, Lots of help and support is on offer including:

  • Information on financial and legal issues
  • Advice on respite services and support
  • Information on social care and healthcare services
  • Help with support planning
  • Support with getting out and about, including social groups and carers groups
  • Help with arranging a carers assessment
  • Specialist training courses for carers
  • Help with accessing health and wellbeing services for carers

You can either:

Call the hub on 01384 818723 for advice, or to arrange an appointment to visit the hub.

Alternatively you can call the Access to adult social care helpline on 0300 555 0055. Or email Access to Adult Social Care


Newsletters and e-bulletins

Carers registered with Dudley Carers Hub can subscribe to our newsletter, The Dudley Carer, which provides masses of up to date, useful information, tips and hints for local carers. It is published three times a year and delivered to your door. The newsletters can also all be read online. Our latest news letter was published in October 2018

We also produce a weekly adult social care e-bulletins via Making it real in Dudley adult social care, which can be sent, if you register for this service, directly to your inbox.

Options+ Leisure Card

Many carers will be entitled to the Options+ Card ( which entitles you to discounted rates at local leisure centres) already if they are in receipt of  Carers Allowance or another qualifying benefit. Find full details on the Options+ page.

Carer Aware Online Training Course and Resource

Developed by Dudley Carers Hub, this course is essential for carers, and for those supporting them, who want to know more about carers, their rights and what support is available in Dudley.



Information for carers at local libraries

Carers can also go into their local library and staff will help you find helpful information on the internet, if you should need support or advice.  Remember  local libraries also carry a stock of books of interest to carers and the people they care for. Click on the libraries link to find details of your nearest library, search for books online or use the Community Information Database to see what activities and events are happening in libraries. Access library pages

Support for carers of children with disabilities

There is a range of support and information on offer for parents and carers of children with physical or learning disabilities, or autism from Dudley Disability Service.  Find out more about Dudley Disability Service


Benefits Advice

Benefits advice is important for many carers. Dudley Carers Hub can give some basic benefits advice but take a look at the council's Benefits page for more detailed information and signposting.

Contact Details

Dudley Carers Hub

Tel 01384 818723


Email Dudley Carers Hub:




External Links