Revenues and Benefits Essential Maintenance
Due to essential maintenance please note we are not able to respond to council tax or business rates enquiries until Monday 25th February. We apologise for any inconvenience.
Do you provide care or support to a parent, child, partner, relative, neighbour or friend who has an illness, disability, addiction or is older and frail? If the answer is yes, then you are a carer.
In Summer 2018 we launched Dudley Carers Hub and Wellbeing Service for carers of all ages.
Located at Queens Cross Network, Dudley, the hub offers information, advice and a range of support to anyone caring for a family member or friend. Many people who provide care often do not recognise themselves as a carer, and are therefore unaware of the support available to them. We aim to empower carers to make informed choices and provide specialist advice and support including:
Pop in and see us at the hub (Mon-Fri 9am-4.30pm), or call or email us for information, advice and support.
As a carer it is important that you look after your own health and wellbeing
Peace of mind should something happen to you that the person you care for will be supported. Any carer living in the Dudley borough who supports an adult can join the basic scheme, contact the Dudley Carers hub to apply.
How does it work?
Please note carers of children with disabilities can also have an emergency card - contact the Children with Disabilities team.
Benefits advice is important for many carers. Dudley Carers Hub can give some basic benefits advice but take a look at the council's Benefits page for more detailed information.
Carers registered to the hub can subscribe to our newsletter, The Dudley Carer, which provides lots of up to date, useful information, tips and hints for local carers. It is published three times a year.
We also produce a weekly adult social care e-bulletin via Making it real in Dudley. Register for this service.
During the cold winter months its very important that carers look after themselves and their own needs as well as the person they care for. We have lots of tips on keeping healthy, safe and well in the document below. For lots of information on our other helpful services to support older people visit our 'winter wellbeing' page.
Use Dudley's free access code DGTL3392 to register and find the information that you need, including an e-learning course, a care and support app, guides and lots of information on local resources.
Developed by Dudley Carers Hub, this course is essential for carers, and for those supporting them, who want to know more about carers, their rights and what support is available in the Dudley borough.
Many carers will already be entitled to the Options+ Card (which entitles you to discounted rates at local leisure centres) if you are in receipt of Carers Allowance or another qualifying benefit.
'Looking after me' is a self-management course for adult carers with long-term health problems including stress and tiredness. It aims to help carers to:
You can call 01384 816437 or email for information.
Dudley Carers Hub - Queens Cross Network
Telephone: 01384 818723
