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Dudley Council the historic capital of the Black Country
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Warmth at home

Dudley Council is committed to helping borough residents keep warm and snug in their homes, particularly through the winter months. Listed below is a range of information about schemes, initiatives and programmes all aimed at helping keep people warm and healthy at home.

Winter warmth support

For many people it’s a struggle to keep their home warm enough during winter and each year thousands of people die as a result of being cold in their homes. Our partnership winter warmth scheme is here to help stop this happening. The scheme has been developed specifically to help vulnerable people stay warm and well in their homes during winter.

The service runs all year and offers a range of advice and practical support to residents to help them to afford to heat their homes. Free home energy advice visits are on offer providing advice and support with reducing home energy bills, help accessing energy discounts and grants, along with energy saving tips.

Winter warmth aims to help keep vulnerable people warm, well and in touch during the winter. Anyone concerned about getting cold themselves, or worried about a friend, relative or neighbour can call and request assistance.

Winter Warmth also helps people keep their local areas clear of snow and ice during wintry weather, with the Snowbusters scheme. Free Snowbusters packs are on offer to anyone willing to help neighbours or their local community clear paths, walkways and drives of snow and ice.

Winter warmth support can be contacted on 01384 817086.

:: More on winter warmth support scheme

Home energy advice

As fuel bills continue to rise, now more than ever, people are focusing upon energy efficiency within the home. As a council, we are committed to helping our residents to reduce their fuel bills, keep warmer through the winter months and to reduce our borough’s carbon emissions.

We are working with our partners and energy providers, to provide concise and up to date information and advice on energy efficiency initiatives available including developing cost saving tariffs for low income or vulnerable customers. The council’s energy advice line offers impartial, up to the minute advice on choosing the best energy provider for your own unique circumstances. For more information on how you can keep as 'snug as bug' contact Dudley energy advice line on 01384 817086

Grants and discount schemes

There are a number of grants and discount schemes which can help to make homes more energy efficient. These include helping with such things as new heating systems, cavity wall and loft insulation and draught proofing the home

For free impartial advice on energy savings measures including access to a range of grants contact Dudley energy advice line on 01384 817086

Winter fuel and cold weather payments

Winter fuel payments are available to everyone aged 60 and over and an additional payment is available for people aged 80 and over.

Cold weather payments are available to people receiving certain benefits and are made when temperatures are 0°C for seven consecutive days.

:: More on winter fuel payments

Contact Details

Winter Warmth Support Helpline

Tel: 01384 817086

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