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If you have been receiving intermediate or reablement services, these will be reviewed.

In other cases we will automatically review your care and support at least once a year.

However, if your needs change in the meantime you can request a review and, if appropriate, your personal budget will be adjusted to meet the change in need.

In the same way, if you are not happy with how the support plan is working, you will be able to talk directly to the person or agency who is providing your support or to the social worker.

When the support plan is arranged you will be given contact details for people to contact if further help is required. In some cases an organisation such as A4E or the Council itself (if you have a managed budget) may be working with you on a regular basis.

Contact Details

Access to Adult Social Care

0300 555 0055

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