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Social care transport for adults

Adult social care transport provides a specialist, accessible transport service to assessed service users. A network of providers work in partnership to meet the travel needs of vulnerable adults in Dudley.

Transport can be provided by:

  • Voluntary groups
  • Community transport
  • Externally procured taxis and coaches

How do I get in touch with social care transport

Access to adult social services transport is via referral only from adult social care teams. If you would like to receive more information regarding adult social care services and assessments please see access to adult social care.

Is there a charge?

A charge may be made dependent on individual circumstances. This is assessed by adult social care teams prior to referral.

Other transport

People aged over 65 or people with a disability may be eligible for a concessionary public transport travel pass. This entitles you to:

Blue Badge Scheme

Click on the following link for information on the Blue Badge Scheme.

Disabled person's railcard

Gives a one third discount on most fares to the cardholder and one accompanying adult. If someone is registered blind or visually impaired s/he, and a companion, gets this discount even if they don't have a card. The leaflet Rail Travel for Disabled Passengers has a lot of useful information and includes an application form. It is available from stations. Contact 0845 605 0525. Minicom, text phone for deaf or hearing impairments, please call 0845 601 0132. You can also visit the National Rail website.

Older people's travel pass

If you are aged 60 and over and live in the West Midlands county, you are entitled to free travel on public transport. See further information on the older people's travel pass.


Loans wheelchairs and electric scooters in shopping centres. These are available from the Merry Hill Shopmobility Tourist Information Centre. For wheelchairs - turn up with ID such as a driving licence or disability badge. Electric scooters must be booked 48 hours in advance, ring 01384 487911 during Centre hours. You must register for this. Two forms of ID are required, one of which must be photographic ID. For other areas see the Shopmobility website, ring 08456 442 446 or

Taxis - wheelchair users

When booking a taxi, inform the company that they will be carrying a disabled person and a wheelchair. The law states that they cannot refuse to take you unless the chair will not fit in their vehicle. They can charge a booking fee of £1.50 - (set by the Council) but otherwise can only charge what is on the meter. There is a factsheet available from the Licensing Department on 01384 815377 or email This has details of dimensions of wheelchairs that can be carried in a company's vehicles.

Birmingham Regional Driving Assessment Centre

The RDAC specialises in providing assessments for people who want to learn to drive or return to driving with a disability, have suffered a stroke or following a debilitating illness. The centre is staffed by a team of dedicated and experienced professionals - including specialist driving instructors and occupational therapists - and has a range of adapted vehicles permanently available, which can cater for a wide variety of mobility needs. Apply for an assessment online on the Regional Driving Assessment Centre website, email, for further advice call 0845 337 1540, their address is: Unit 11 Network Park, Duddeston Mill Road, Birmingham, B8 1AU.

Contact Details

Email:  Access to Adult Social Care

Tel: 0300 555 0055

External Links