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Individual alarm

Individual alarm units form intelligent centres at the heart of the home to help all kinds of people of all ages to live independently. A call can be made from anywhere in the home to the monitoring centre or relative simply by pressing a pendant or the call button on the unit. Additional Telecare solutions can be linked to the individual alarm.

Pendant triggers

Pendant triggers can be neck or wrist worn – an emergency call can be initiated by pressing the large red button. Pendant triggers can also be used to answer any incoming telephone calls via the individual alarm which will automatically enter speakerphone mode.

Pager alert

Providing reassurance and peace of mind for the cares of vulnerable people is an essential role of an effective alarm service. The alert pagers provide an effective way of enabling a carer to carry out tasks around the home away from the vulnerable person, safe in the knowledge that immediate notification will be provided the moment an incident occurs.

Smoke detector

Fire poses one of the most serious threats to people at home and its effects are devastating. Every year fires in the home cause hundreds of deaths and damages many thousands of homes. Homes equipped with smoke detectors continue to discover fire rapidly and are associated with significantly reduced damage.

Bogus caller button/panic alarm

Placed by the door, with a two way speech function, enabling users to summon help if they are worried by unwanted callers.

Enuresis detector

Enuresis is estimated to affect 15% of people over the age of 65. It is a problem that can cause considerable discomfort especially at night. In order to detect this happening it is often necessary to manually check on the client at regular intervals which not only becomes labour intensive, but is also intrusive and often unwelcome. The Enuresis detector consists of a thin waterproof and durable sensor mat, which is, positioned between the mattress and top sheet of a bed. On the immediate detection of moisture a signal will be sent to the alarm monitoring centre or nominated contact.

Epilepsy sensor

Epilepsy is the tendency to have recurrent seizures. Epilepsy can develop at any age; however, it is most commonly diagnosed before the age of 20 and after the age of 60. The Emfit epileptic seizure alarm is a sensor that monitors a person with epilepsy while they sleep. Patented sensor technology detects all of a person’s movement in bed and is able to differentiate normal movements from epileptic seizures. This solution can benefit people with epilepsy and will support and compliment professional care where individuals are concerned about having seizures at night.

Fall detector

The device is designed to be worn by the user using a rear belt clip. The device detects a fall followed by a sudden impact (within sensitivity setting) and goes into a pre alarm period indicated by a serious of fast beeps and flashing LED. It then checks the orientation of the user, if nothing changes during a 15 second period it will activate a call through to the monitoring centre. The alarm can be cancelled by the user pushing the button or returning the unit to a vertical position.

Bed chair/occupancy sensor

The bed occupancy detector is used at night time when often a personal trigger or fall detector cannot be worn. The bed occupancy detector comprises of an unobtrusive pad placed under the mattress detecting when someone has left their bed, and can automatically turn on a bedside light to minimise the risk of falling due to poor visibility. The sensor can be programmed to set a timer running which will raise an alarm, if it does sense that the person has not returned to bed within a present time. This minimises the risk of a person being on the floor for long periods without being able to summon help.

Flood detector

A blocked sink, toilet, or taps being left on unattended can quickly lead to a flood causing damage to carpets, decoration and electrical equipment with potentially dangerous consequences. The after effects of a flood can not only be costly but could also affect long term health, particularly in winter. The flood detector provides added reassurance to individuals who are likely to be at risk from leaving taps turned on.

Pill dispenser

Failing to take prescribed medication correctly can have serious consequences.

In some cases prolonged poor medication adherence may result in severe deterioration of health which can result in falls, hospitalisation or admission to residential or nursing care. The dispenser is suitable for users of all ages as it removes the burden of remembering which tablets to take and when, from both individuals and their carers.

PIR (passive infra red) detector

PIR’s detect movement, or monitor for inactivity in a defined area. When employed as part of a falls solution, a PIR can be set to raise an alert if it fails to sense movement in a room for a prolonged period of time. The alarm will be activated to the monitoring centre where operators can use the two way speech facility to establish the situation and arrange the appropriate response.

Pull Cord

The pull cord can be positioned anywhere in a room in order to provide a means of raising a rapid alarm call when a client has fallen over and is not wearing either a personal trigger or fall detector. This can be particularly suitable for use in bedrooms.

Pillow Alert

A pillow alert helps forewarn users with hearing impairments to the activation of a smoke detector, by means of a visual indication or a physical vibration of the pillow pad. Because the process is automatic and immediate the risk to life and property is reduced.

Sounder Beacon

Visual and audible alarms can provide important feedback for users with hearing or visual impairments. The sounder beacon is for anyone who requires additional notification of alerts generated by Telecare sensors. When activated, the sounder beacon will flash and generate a sound to alert the user of the present situation.

Temperature extreme sensor

The temperature extremes solution provides advanced alerts of extreme household temperatures which could lead to unhealthy living conditions.

It is designed to detect three specific temperature solutions:

Low – alarm activated when temperature drops below 2°C

High – alarm activated when temperature when temperature rises above 35ºC

Rapid rate of rise – monitors the rate at which temperature rises in order to detect environments where smoke detectors are not normally present.

Lifestyle monitoring

Small wireless sensors are fitted in key rooms of the house and on the exit doors. Sensors are triggered as a person moves around their home. Data from the sensors are uploaded via the mobile phone network to a secure internet database. The information gained can then be used with the User, carer and professional to aid the assessment process in order to develop a tailored care package to meet the needs of the user.

The Lifestyle monitoring system therefore, can enable people with dementia or memory loss, to continue to live independently.

Property Exit Sensors

Property exit sensors can be used for people suffering from memory problems who may be prone to wandering from their property. When installed as part of a Telecare package the sensors will immediately alert family if their relative leaves the property. Sensors can be set to monitor 24 hours a day or at specific times of the day/night. Please Note: Door exit sensors can only be programmed through to the nominated Next-of-Kins mobile phone.

Care Assist

Care Assists offer the same functionality as our pendant alarms but do not call through to the monitoring centre. When a call is received on the Care Assist the device will play an audible alert and vibrate, alerting family/carers to the alert. The device can be used for several persons living in a single property as names and flat numbers can be entered to identify calls from different persons.

GPS Tracker

GPS Trackers are small devices that can be given to a person with memory problems who could be at risk of getting lost when out or wandering from their property. The device constantly tracks its position using GPS and can provide family/carers with the person’s location by texting the device from a smartphone, the device will reply with co-ordinates which can then be used with the phones mapping software to pinpoint where the person is.

Dudley Telecare is currently working in partnership with West Midlands Police to provide this equipment to vulnerable persons identified by the police or Telecare.


Ownfone’s are small mobile devices for people who do not have a telephone line installed in their property. In an emergency the red button can be pressed on the device which will prompt a call through to the 24/7 emergency contact centre. Ownfone’s are provided by Telecare to support a hospital discharge where it is not possible to install a traditional pendant alarm system or as a temporary device in the event of a telephone line fault at a property.

All images copyright of Tunstall Healthcare (UK) Ltd