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Dudley Council the historic capital of the Black Country
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Community Support Service

Our enabling community support service provides a range of practical help, advice and support to older people in their own homes to help them live independently, happily and successfully.

Support provided may help to:

  • improve your health, hygiene and wellbeing
  • improve your financial situation 
  • boost confidence
  • address loneliness
  • develop independent living skills

Examples of help on offer include: support with achieving good health and hygiene, help with claiming the correct benefits, help to complete forms/paperwork, supporting you when you return from home after a hospital stay and daily living skills. We also provide a useful visiting service for carers.

During the winter months we can also offer help to people over sixty who are struggling to get out due to illness or mobility.  We have lots of help available for older people from a range of our services including help with getting essential groceries, or picking up medications. 

Am I eligible?

To be eligible you must be a Dudley borough resident aged 60 or above experiencing difficulties living independently at home.

How much does it cost?

There is currently no charge and anyone meeting the criteria can ask for help from the team. The service can also be requested by family members, friends, a person's GP or social worker.

What is the process?

A tailored assessment and support plan will be produced in partnership with you.  It will state how often support officers will visit, for how long and what help and support will be provided to help you.

You may also find our Independent Living brochure helpful; with detailed information on the full range of services available to help keep you safe, secure, happy, well and independent in your own home.