Advice and Information

Dudley Council the historic capital of the Black Country
Dudley Skyline

Need help at home? Lonely or isolated?

Our enabling community support service provides a range of practical help, advice and support to older people in their own homes to help them live independently, happily and successfully.

Support on offer can help to:

  • improve your health, hygiene and wellbeing
  • improve your financial situation - including help with claiming the correct benefits, completing application forms / paperwork
  • boost confidence
  • address loneliness
  • develop independent living skills
  • support you when you return from home after a hospital stay

We also provide:

  • a useful visiting service for carers
  • a 'Pleased to meet you' scheme which works to help older people get out and about, enjoy life, meet other people and avoid feelings of loneliness or isolation
  • During the winter months we can also offer help to people over sixty who are struggling to get out due to illness or mobility.  Including help with getting essential groceries, or picking up medications. 

Am I eligible?

To be eligible you must be a Dudley borough resident aged 60 or above experiencing difficulties living independently at home.

How much does it cost?

There is currently no charge and anyone meeting the criteria can ask for help from the team. The service can also be requested by family members, friends, a person's GP or social worker.

What is the process?

A tailored assessment and support plan will be produced in partnership with you.  It will state how often support officers will visit, for how long and what help and support will be provided to help you.

Pleased to meet you

Loneliness can have a huge impact on both physical and mental health.  One of our key focuses is to reduce loneliness and isolation for all older people.  The pleased to meet you scheme is about helping older people stay positive in later life and providing a helping hand to help anyone feeling lonely get out about and enjoy life.  Together we can help you overcome the fear of stepping into the community you want to be involved in or even create something new. 

Evidence shows that being lonely has the same negative impact on health as smoking 15 cigarettes a day.

Pleased to meet you video

Loneliness and isolation course for staff and partners

This Loneliness and Isolation course is for anyone who comes into contact with people who might be lonely or isolated. It will provide an awareness of what isolation and loneliness is, who might be vulnerable, how to spot signs that someone might need help and what you can do to help tackle this issue.

We want as many staff and partners to take the course and help tackle loneliness and isolation in Dudley together.

Take the course

You may also find our Independent Living brochure helpful; with detailed information on the full range of services available to help keep you safe, secure, happy, well and independent in your own home.