Recently Viewed

Close Remove All

dudley metropolitan borough council header logo the historic capital of the Black Country
Dudley Skyline

Keep safe and well in winter

We offer lots of practical help, support, information and advice to keep older and vulnerable people protected over the cold winter months.

As the weather gets colder and nights get darker it is vital that older or vulnerable people take steps to keep safe, warm and well at home. This isn’t always easy in cold, snowy or icy weather but lots of help is available from a range of our schemes and services.

Key support services offering specialist help over the winter months:

Winter Warmth

Our Winter Warmth service offers free help to residents in Dudley borough to keep their homes affordably warm over winter. This includes a home energy advice visit and free home insulation and new boilers for qualifying homes. Nobody should be cold in their home over winter, especially older people.


Avoid falls in winter

It’s easy to slip and fall during the cold, icy and snowy winter months. A fall can often lead to a hospital visit, so Dudley Falls Prevention encourages you to take care in the winter months; particularly if you are older, as you may struggle to recover from a fall. If you do fall, or are worried about your balance and mobility we offer lots of advice and support

Lonely or isolated?

The winter months can be long and lonely for many people, especially older people. Our ‘Pleased to meet you’ scheme offers support to people feeling lonely or isolated to get out and about, or a regular telephone call just for a chat. We also offer a pick up service during periods of adverse weather (i.e. severe ice or snow).

If you are sixty plus, unwell or have a mobility problem and can’t get out, you can even ask for help getting essential groceries or urgent prescriptions for medication. 

Caring for a family member, friend or neighbour during winter

It is important that carers look after themselves during the winter months, as well as the person they care for. Dudley Carers Hub offers practical help, advice and information to carers. 

Weather watch

Keep an eye on our weather watch page for up to the minute information on council services that may be affected in bad, wintry weather. 

Dudley Telecare Service

Dudley Telecare Service, our emergency telecare call service, offers 24/7 help for older or vulnerable people. Perfect during the often isolating winter months.

A range of telecare gadgets can be installed within the home, all linked to the emergency monitoring service to assist you and give you reassurance in your home.


Our Independent Living brochure also gives you detailed information on the full range of services available to help keep you safe, secure, happy, well and independent in your own home, including how to return to independence after a period of illness or hospital stay.