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My story – Mrs C ‘Reassured and supported as a carer’

What was the issue?

Mrs C is in her 60s and has been caring for her husband for the past 15 years. Her husband suffered from a major stroke and has since been unable to work and has needed care at home.

How did we help?

As a result of her husbands stroke adaptations were required to Mr and Mrs C’s home. These were arranged following visits from the council’s occupational therapy team. This made life easier around the house for both of them.

Mrs C was referred to Dudley Carers Network, which provides support services, advice and information to all carers across the borough. An advice line provides help and signposting to all carers from a carer’s coordinator and a regular newsletter updating carers to all current issues is mailed three times a year.

In addition Mrs C was informed about and joined the network’s emergency support scheme. This provides peace of mind that should something happen to Mrs C then her husband will be supported. Two levels of support are provided - a peace of mind emergency card is carried and a carer’s emergency plan is put into place which provides emergency support for up to 72 hours.

The network has also enabled Mrs C to apply for one-off carers direct grants. These have enabled her to take a holiday and a break from the stresses and strains of being a carer.

What difference did this make?

Mrs C sees the Carers Network as a lifeline. She feels reassured, supported and less alone as a carer. Information is always available at the end of the phone and there is always an ear to listen.

The practical help in adapting the home has also been a great help, as has the emergency support scheme. The one off grants has provided a much needed break for both Mr and Mrs C and helped them both to relax.

:: Watch Mrs C my story video