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The majority of grass cutting operations will normally take place on a fortnightly basis commencing in April and finishing in October. Due to recent years ‘mild winters’ have started grass cutting earlier than guidelines stated in order to improve our service.

To provide the best service in a cost effective way different machinery may be used dependant upon the nature of the area to be cut:

Nature of the area to be cut and machinery Used

Area Maintained : Machinery Used / Annual Frequency 

  • Ornamental areas : Cylinder mowers with grass box to collect cuttings / 30

General grassed areas :

  • Pedestrain cylinder mowers / 14
  • Ride on cylinder mowers / 14
  • Tractor gang cylinder mowers / 14
  • Grass banks : Hover (flymo) type mowers / 14

Rough Areas :

  • Flail movers / 13
  • Strimmers / 5
  • All cylinder moving areas : Rotary mower to remove seed heads (bents)

Grass Edges (where specified)

Opertaion: Time of Year / Annual Frquency

  • Edge grass perimeters & obstacles in grass areas with herbicide : March & July / 2
  • Edge & clean out channels to grass areas and treat with herbicide : March & July / 2
  • Clip grass edges (ornamental areas only) : April to  October (fortnightly) / 14
  • Clip grass edges (ornamental areasa only) : April to October (monthly) / 7 

Grass cutting may be suspended in times of drought, chemical applications require certain climatic conditions for their effectiveness and in order to comply with the Control of Pesticides Act 1986.

Why are grass clippings not removed?

The clippings are relatively short and mulch down quickly which slows down regrowth. Raking up, loading, transporting and getting rid of them would increase the cost substantially.

I have a grass verge outside my house which I like to cut myself. Is that ok?

We know that some people like to cut the grass near their home more often than we do. You should be aware of the possible risk of injury to yourself, passing pedestrians and traffic.

How you can help us


  • let us know about any junction where the view is blocked by long grass or overgrown hedges
  • don't park on grass verges
  • don't put decorative stones or logs on verges as these can be dangerous
  • maintain your own hedges safely and responsibly. 

Report a problem

please report any issues with grass cutting using our online form or by contacting us using the details below.

If I am not satisfied with the service I have received from the Council, how do I complaint?

If you are unhappy with the service you have received in any aspect of our operations, please contact us to help sort out the problem for you. You can contact our call centre, who will record your details onto our enquiry system. An officer will then inspect and rectify the problem if at all possible.

We also have a formal complaints procedure.

Contact Details

  • Name Green Care
  • Address Directorate of the Urban Environment, Lister Road Depot, Lister Road, Dudley, west Midlands, DY2 8JW
  • Telephone 0300 555 2345