The preferred rent payment method is Direct Debit, It gives you more security, it is automatically paid and you remain in control.
Contact our Housing Direct Debit Team on 01384815024 to pay by this method or alternatively download the pdf Direct Debit mandate attached below.
If you have overpaid your rent account or your account is in credit then you may be due a rent refund.
If you pay by Direct Debit please contact the Housing Direct Debit Team on 01384 815024 who will review your account and raise a refund by BACS.
If you pay by any other method, please contact The Income Team on 01384 811659 or 01384 815096
Alternatively, you may use the following form to complete a request for a rent refund online:
Tel: 0300 555 2345