Your housing manager carries out regular inspections of your estate and will ensure any problems identified are resolved as quickly as possible. On some estates the housing manager is supported in this work by an estate assistant who will also carry out important jobs like removing litter, emptying communal bins, removing graffiti and undertaking fire safety inspections in the communal areas of flats.
You may be invited to join your housing manager on an estate walkabout. This is your opportunity to point out any problems on the estate affecting your enjoyment of where you live. Your housing manager will work with other council services and partner agencies to find solutions to these problems.
Your housing manager is invited each year to make bids for money to carry out work to improve the environment of your estate, or the safety of your community. If you have suggestions about things which should be done you should contact your housing manager to discuss - 0300 555 2345.