You must leave the property in a safe and clean condition when you move and there are various companies/suppliers you will need to notify of your change of address.
General to do
- Remove all items of furniture, personal belongings, photos, etc
- Fill and smooth over any holes in walls from wall hangings, etc
- Carry out any re-chargeable repairs identified during your pre-termination visit
- Remove any non-standard fixtures & fittings where permission has not been given by the council for them to remain
- Clear and tidy up your front and rear gardens
- Clear any outhouse buildings
- Clear any items stored in the loft
If you have any furniture, etc, which you no longer want but need to be cleared from the property, why not get in touch with a local charity who often do it free of charge to help with their own fundraising.
There are also specialist companies who deal with house clearances, but here may be a charge. Some of these companies are detailed in the Fix-a-HomeScheme.
If your pre-termination visit identified any non-standard council flooring (including carpets and laminate) you will need to remove it unless the Property Liaison Officer has given you permission to leave it. Once any floor coverings have been removed please sweep/vacuum/mop all floors. Clean all cupboards, work surfaces, toilets, bathrooms, skirting boards, door casings and doors.
It is important that you notify your utility companies before you move to ensure your account is closed on your moving date. It is your responsibility to notify these companies of your final meter reading.
- Gas (even if you pay via key/fob)
- Electricity (even if you pay via key/card)
- TV License (you will need to transfer your new address)
Change of address
You should notify relevant companies of your change of address to ensure you continue to receive your post. If you want to have your post forwarded this can be arranged via the Post Office for a nominal fee for an allocated amount of time.
Of course, it is cheaper to notify each person/company of the change yourself.
You should notify:
- Family & friends
- Banks and Building Societies
- Children's schools and colleges
- Doctors, hospitals and other health providers
- paper and magazine subscriptions
Dudley Council does not take responsibility for any post received at the property once the keys have been handed in.
Paying your rent
If you are transferring to another council property
If you are transferring to another council property, your notice will be shorter than the 28 days and the rent payment schedule will be fully explained to you when you sign for your new property.
Any debts due to Housing Services will need to be cleared prior to your move, or the transfer will be delayed or withdrawn.
We can accommodate a hand over period between two properties to make it easier for you. If you are in receipt of housing benefit they will not pay rent on an empty property, but you are still liable for the charge. The second rent will be payable by yourself
If you are moving into a non council property
If you are moving to a non council property it is important that you have paid all rent owed on the property upon termination of your tenancy.
When you hand in your notice you will automatically receive four weeks to move.
If you hand in your keys prior to the end of the four week notice period it does not reduce the rent payable - it will continue to accrue for the full term.
Information for everyone leaving our properties
The Property Liaison Officer may make arrangements to carry out a ‘move out day’ where an officer will collect the keys from you at the property and carry out an inspection to ensure that the property has been left in a satisfactory condition and to discuss potential recharges. You will be advised if this can be arranged.
Handing in keys
You can hand in your keys at various locations throughout the borough and you will receive a receipt for your records. Your keys can be dropped in at any of these locations:
Housing counter at:
- Brierley Hill Library
- Halesowen Library
- Stourbridge Library
- Dudley Council Plus