Essential maintenance to payments
Due to essential maintenance of Dudley Council's payments system, no credit and debit card payments will be possible from 09:30 on Wednesday 19th February (including Callpay, online payments and card payments via DMBC Offices including Dudley Council Plus). It is hoped that work will be completed by the end of Wednesday 19th February at the very latest. We apologise for any inconvenience this may cause.
As fuel bills continue to rise more and more people are focusing on energy efficiency within the home. We are committed to helping our residents reduce their fuel bills, keep warmer through the winter months and reduce our borough’s carbon emissions.
We work with our partners and energy suppliers to provide concise information and advice on energy efficiency initiatives which have been developed for low income or vulnerable customers. This includes cost saving tariffs that is delivered through the council’s Energy Efficiency Advice Service.
Making your home more energy efficient will reduce your annual fuel bills. In addition, by using less energy you will automatically produce less carbon, which is good for the environment. Follow these 3 simple steps to start saving:
The link between ill health and fuel poverty has been clearly established. A cold indoor environment increases the incidence of ill health such as respiratory illnesses, heart attacks, and strokes are all exacerbated by the cold. We are committed to helping our residents achieve affordable warmth by highlighting grants and discount schemes and offering advice on energy efficiency. See below for advice on these schemes.