You can use any of the methods below to make your payments for housing rent, garage rent, rechargeable repairs invoices and contents insurance.
This is the preferred method for payments, where your rent is automatically paid from your bank account to us.
Payment dates can either be taken:
- Monthly from the 1st to the 28th of the month for Rent & Garage payments (for Home Insurance payments this will be monthly from 1st to the 6th of the month)
- Weekly, for any of the above, this will be taken every Friday.
- Download and complete the Housing Direct Debit Mandate form below.
- Collect a Direct Debit form from Dudley Council Plus, Castle Street, Dudley.
If you pay your rent by Direct Debit, you will also be entered into our monthly prize draw to win £100 supermarket voucher. Terms and conditions apply.
A standing Order is where you instruct your bank to pay the Dudley Council a fixed regular payment.
To set up a Standing Order, complete the form below and take it to your bank who will set the scheme up.
Online Housing Payments
You can complete a payment online at anytime. All you will need is your account number and your credit or debit card available. Please follow the link below to make a payment.
Pay by Phone
You can telephone us at any time to make a payment, simply "Call Pay" on 0300 555 7000. Please have your account number and your debit or credit card to hand when phoning.
Payroll Deduction for DMBC Employees
Dudley Council employees also have the option to pay their housing rent by payroll. Your monthly rent is deducted from your salary and paid directly to your rent account.
To apply call the Rent Accounting Team on 01384 812008, 812006, 814718 or 812245
Over the Counter
Pay in person at your local Post Office, PayPoint or PayZone outlets (cash only) with a minimum of £5.00. You will need one of our payment cards to complete payment, see below to find out more and how to apply.
You can also visit the Dudley Council Plus Kiosk (cash only), however you will need a rent account reference to complete payment.
Please keep all receipts as proof of payment.
All tenants are provided with a payment calendar to keep a record of payments made. It is not intended as a receipting document.