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All our Sheltered Housing schemes have a number of facilities and services which all tenants have equal access to, such as a laundry, communal lounge and kitchen. Tenants are requested to take into account the needs and rights of other tenants when using these facilities and are requested to leave them in a tidy manner ready for the next user.

Communal Lounge

The communal lounge is available to all tenants for social and recreational activities, or simply as a place to meet up and talk with friends and family. It is largely up to tenants to decide the type of social events and activities they wish to hold, and our staff will support and help in their organisation.

Social clubs are encouraged and can be run by tenants for the benefit of all.

The lounge can also be used for special occasions, such as tenants' birthdays, wedding anniversaries etc. The lounge can be a great place to meet up to have a chat or simply watch a film.

Communal Kitchen

A communal kitchen is provided near the lounge so that tea/coffee and snacks can be easily prepared by the tenants. Meal preparation facilities are available in some schemes for use on special occasions or luncheon clubs. Anyone who does use the communal kitchen is responsible for cleaning it, and for washing crockery and cutlery (dishwashers are standard!).


All of our schemes have a laundry where automatic washing machines and dryers are provided for the use of tenants or their carers.

Guest Room

A guest room is provided in our schemes for short-term use by visiting friends or relatives and all stays need to be booked in advance with the Supported Living Coordinator.

The guest room is cleaned and freshly laundered for guests and generally includes a TV plus tea/coffee making facilities.


Our schemes have a communal aerial with connections to each flat. This means that there is no need for individual aerials to operate televisions.

Tenants who are over 75 years old get a free TV licence and those who are over 60 years old get a concessionary fee for the licence. Our staff will be able to tell you more about how this scheme applies to your particular situation.


Some of our schemes provide a cooker and a fridge with the individual flat, and this will be explained to you before moving in.

Please note only electric cookers are allowed within our schemes.

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