Parking Permits (Car Park Season Tickets)

There is an application fee which must be paid at the time an application is made. The application fees normally changes annually so for this year's fee please view the fee information.

Please use our online Season ticket application form to renew your parking permit.

Please note that renewal reminders will only be sent to holders of a 12 month parking permit.

Parking permits / season tickets will be valid from the beginning of the next calendar month from the date of application, unless otherwise specified.

When you place your order it will normally commence on the first day of the next calendar month, unless otherwise advised by you. We will therefore send you your parking permit a few days before it becomes valid, usually this is at the end of the month in which you order it. Please note that if a parking permit is ordered on the last day of a month we would endeavour to send it out to you on the same day, 1st class.

We do not operate a direct debit scheme for car parking permits. This is because permits are issued on a 12 month basis and are difficult to retrieve in the eventuality of a direct debit being cancelled.

Parking permits can be purchase to either park on Scale 3 car parks only, or to park on both Scale 2 and Scale 3 car parks. The following table illustrates where you may park depending on the parking permit you have purchased.

Please note that some of the car parks have partial restrictions regarding where parking permit holders may park. Please check signs when parking to see where parking permits can be used.

The following locations are for Long stay (Scale 2)

Dudley

• Stafford Street*
• King Street*
• Wolverhampton Street
• Flood Street
• Pitfield Street

Sedgley

• Bilston Street

Brierley Hill

• Level Street
• Bank Street
• Little Cottage Street

Stourbridge

• Birmingham Street
• Ryemarket (Levels 1A, 2A, 3A and 4A
• Church Street

Kingswinford

• Penzer Street

Halesowen

• High Street
• Pool Road (GA, 1A, 2A, 3A, 4A, 5 and 5A)

*Partial - Season Ticket holders can only park in th long stay area

Parking permits can be purchased on a either a 3 or 12 month basis, and for either the minor centres or the major centres as follows:

• Minor Centres: Brierley Hill and Sedgley Town Centres only

• Major Centres: Valid in all town centres

• Always display your parking permit clearly, at the bottom left of your windscreen, next to your Tax Disk. A holder is provided to facilitate this.

• If you do not have your parking permit with you, you must purchase a normal parking ticket.

• The parking permit allows you to park on the long stay area of the listed car parks only. It is not valid for the Short Stay areas.

• Requests for alterations to the vehicle details printed on the season ticket must be made in writing, stating the vehicle registration mark, make and colour required on the replacement season ticket. There is a £5 administration charge for this service. Replacements will only be issued following receipt of payment and the original season ticket.

• We regret we are unable to replace lost or stolen parking permits.

• Renewal Reminders will only be sent to holders of a 12 month parking permits.

• Please ensure you comply with all parking regulations as indicated on tariff boards.

No, parking permits do not guarantee a parking place being available.

If you would like to report a problem regarding your parking permit or parking in any of our car parks, please contact us using the details below.

If you feel we have failed to provide you with good service or are concerned about the progress of your application, please contact us and we will endeavour to resolve any concerns you may have.

We also have a formal complaints procedure.