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Leisure centre closures

Following government advice concerning COVID-19, Crystal, Dudley, Halesowen, Coseley leisure centres and The Dell Stadium will be closed from Saturday 21 March 2020 until further notice.

FAQs are now available

Coronavirus

For the latest news, information and details of disruption to council services for Dudley Borough, please see our Coronavirus Advice page.

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I have a monthly direct debit membership. What will happen with my membership?

Your membership will be frozen from 21 March until the centre re-opens.

I have a direct debit membership. Do I need to cancel it?

No, you do not need to cancel your membership. Your membership will automatically be re-instated when the centre re-opens.

I have a direct debit membership. Do I need to cancel my direct debit with my bank or building society?

No, you do not need to cancel your direct debit. No payment will be taken from your account during the closure period.

I have an annual membership (Options Lifestyle, Options BK, Options+ Leisure Discount). What will happen with my membership?

Your membership will be extended to compensate for the days that the centres are closed.

I have paid for a dry or wet side course (swimming lessons, climbing courses, trampolining, gymnastics courses). What will happen with my place and payment?

Your child’s place will be safe and you will be credited for any missed sessions.

I am due to re-enrol my child on the next dry or wet side course, can I still do this?

No, re-enrolment is suspended until further notice.

Why can’t I access the online booking system?

All online booking accounts have been suspended until further notice.

When are you likely to re-open the leisure centres?

The centre will open following guidance from government.

We will endeavour to keep customers up to date as soon as information is available to us.