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Business Rates Ways To Pay

Direct Debit

The safe, quick and easy way to pay, with a full guarantee against errors. Compared to other payment methods, monthly direct debiting offers you the following advantages:

  • Saves You Time - No more queuing to pay, no more cheques to write! 

  • Saves You Money - No more stamps to buy or envelopes to find!

  • Lower Administration Costs - Help to keep the business rates as low as possible by reducing handling costs.

  • Gives You Peace Of Mind - Your bank/building society makes sure your bill is paid on time.

  • Payment For Someone Else  

  • Full Guarantee Against Errors - See the Direct Debit Guarantee.

Setting up a direct debit to pay your business rates in monthly instalments is simple, call 0300 555 8000 to sign up over the phone, or just complete and return a direct debit instruction. To obtain an instruction form:

  • There should be one at the bottom of your last bill.

  • Complete our online form to instruct your bank or building society to pay by Direct Debit

  • Contact us on 0300 555 8000 or fill in our online form and we will send one to you.

You will be notified of the amounts to be debited at least 14 days before the first payment date. If you have any queries about the direct debit scheme, please telephone 0300 555 8000, email our Billing Section or visit the Direct Debit website.

Online With A Debit or Credit Card (24 Hours A Day)

WebPublic allows customers to make online bill payments in a safe and secure environment. If you have a debit or credit card you can now pay your bill via the Councils online payments system.  Visit our online payment page for further details.


By Phone With A Debit or Credit Card (24 Hours A day)

Just ring CallPay on 0300 555 7000 when a payment is due. Please have your account number and debit or credit card ready when calling.


Home/Telephone Banking

Just call your bank and quote:

Account Name: Dudley Metropolitan Borough

Bank: HSBC, High Street, Dudley

Sort Code: 40-19-28

Account Number: 20950688

A reference must be also be quoted to enable us to identify you. This will be your business rates account reference prefixed with 15 - e.g. - 1512345671

In Person

Dudley Council Plus
Cash Only Payments

Castle Street, Dudley. 1 minutes walk from Dudley market and bus station.
(Opening times 8.30am - 5:00pm weekdays, 9.00am - 12.00pm Saturdays).