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Enabling community support service

Enabling Community Support

The enabling community support service provides a range of practical help, advice and support to older people, aged 60 plus, in their homes. It is intended for people who live at home but who need a little extra support on a short term basis, to live independently, happily and successfully.

To be eligible for the service a person must be a Dudley borough resident aged 60 or above. There is currently no charge and anyone meeting the criteria can ask for help from the team. Alternatively the service can be requested by family members, friends, a person's GP or social worker.

A tailored assessment and support plan will be produced for each individual, in partnership with them. This will state how often support officers will visit, for how long and what help and support will be provided to help the person.

The service aims to improve the quality of life, happiness, health and wellbeing of older people living in the community. Support provided might help to improve a person's health, hygiene and wellbeing, their financial situation and money management, confidence, address loneliness, develop independent living skills or provide support to meet a person's spiritual or faith needs.

The service also offers a useful holiday visiting service, when family members are away. It is not however able to offer support with any nursing duties, personal hygiene, cleaning or shopping duties.

The service can be contacted by calling 01384 818359. Alternatively call our Access to adult social care team for help on 0300 555 8574.

My Story

My story - tells Miss E's story - Miss E lives alone successfully thanks to visits and regular support from community support visitors.

:: watch Miss E's story

More information on this service can be found in the service booklet below.