We repair potholes on public roads in the borough.
We do not repair potholes on private roads.
Use our online form to report a pothole.
Send us a photograph of the pothole if possible. Take a close-up of the pothole and another photograph showing its position in the street, see example below.
We will look at the pothole and decide the risk it poses to road users.
Example photographs
Emergencies
If you are worried the pothole is unsafe, please do not complete this form. Please call us during office hours so we can deal with it as a priority.
Emergency Telephone: 0300 555 8283 Monday to Friday, 8.30am to 5pm
Outside these hours, call Dudley Council Plus on 0300 555 2345 and select Option 1. This redirects to the Out of Hours Team.
Office hours
Monday to Thursday 8.30am – 4.45pm
Friday 8.30am – 4.15pm
Closed weekends and bank holidays.
Contact will not be monitored outside of these times.