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Due to essential maintenance there will be disruptions to online payments from Thursday 17th August at 20:00 hours until the end of Monday 21st August. We apologise for any inconvenience.
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Accessibility to our Entertainment Live! Venues

Assistance Dogs

If you have an assistance dog, please advise Box Office at the time of booking and they can then allocate the most appropriate seating for you or make adequate provision to care for your dog during the performance.

Accessibility guides for our venues

  • Access guide for Dudley Town Hall

    An infra-red hearing enhancement system is available in the main auditorium. Neck loops and headsets are available from the Manager. Wheelchair users and customers with impaired mobility can access the hall via the accessible entrance to the side of the building. Wheelchair positions are only available in the Stalls, please advise Box Office when booking if you require a wheelchair position. There is no lift at Dudley Town Hall

  • Access guide for Brierley Hill Civic Hall

    An infra-red hearing enhancement system is available in the main auditorium. Neck loops and headsets are available from the Manager. Wheelchair users and customers with impaired mobility can access the Hall via a side door to the main entrance. Wheelchair positions are only available in the Stalls, please advise Box Office when booking if you require a wheelchair position. There is no lift at Brierley Hill Civic Hall.  

  • Access Guide for Halesowen Cornbow Hall

    An induction loop is located in the Hall. Wheelchair users and customers with impaired mobility can access the Hall via the multi storey car park which at the rear of the building and exit on level 1 or via Pool Road (this must be arranged with the manager beforehand). Wheelchair positions are only available in the Stalls, please advise Box Office when booking if you require a wheelchair position.

  • Access Guide for Stourbridge Town Hall

    An infra-red hearing enhancement system is available in the main auditorium. Neck loops and headsets are available from the Manager. Wheelchair users and customers with impaired mobility can access the Hall via Smithfields off Market Street. Wheelchair positions are only available in the Stalls, please advise Box Office when booking if you require a wheelchair position. There is a lift to the Balcony.  

Babies and Children

The theatre strongly advises no admission for children under three, except for productions as advised by a ticket sales assistant. We consider shows for children to be suitable for ages 3 plus and most Ballets for 5 plus. In accordance with licensing requirements every person entering the auditorium must be in possession of a valid ticket. 

Contact Details

  • Name Dudley Borough Halls
  • Location Dudley Council Plus, Castle Street, Dudley, DY1 1LQ
  • Phone Box Office: 01384 812812
  • Opening Times Weekdays, 8:30am - 5:00pm. Saturdays, 9:00am - 12:00 noon