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How to get Involved

There are essentially two ways that community engagement can come about: 

  • by the council requesting your (the public’s) involvement and assistance on a particular subject or issue, or

  • by you (the public) requesting that the council give consideration to or look into particular issues.

The council considers both approaches to beginning community engagement to be equally important.

 

Who to contact for further advice and assistance

If you wish to start engagement with the council

The council welcome your views and opinions and the opportunity to respond to them.  If you have an issue or concern you would like to raise with the council there are a number of people and organisations that can help you.

Organisation or council directorate

Who they can help

Dudley Council Plus

Dudley Council Plus are equipped to respond to your comments, complaints and requests about council services.

They can be contacted on 0300 555 2345 or by email at dudleycouncilplus@dudley.gov.uk.

Individuals, Groups, Organisations, Communities

Community information service

The Community Information Service provides information on community groups and organisations you can get involved with or who can help you in starting engagement with the Council.  Information on community events and when they occur can also be provided by the service.  They can be contacted on 01384 812965 or through their website www.dudleyci.co.uk.  The website includes useful community group and event listings that you can search at your leisure.

Individuals, Communities

Your local councillor

When seeking to engage with the Council about a particular issue, your local Councillor can help you in a number of ways.  These include: raising issues and suggestions with the Council on your behalf, raising awareness and increasing involvement within the community, organising petitions, putting you in touch with like minded people or organisations and by providing general support to you throughout the engagement process.  You can find out more about who your local Councillor is from the ‘Councillors in Dudley’ pages of the Council website http://www.dudley.gov.uk/about/councillors/ 

Individuals, Groups, Organisations, Communities

Dosti

Dosti is an organisation who seek to bring together groups, communities and organisations in influencing public sector (i.e. the Council, Police, Fire Service and Health Authority, etc) partnerships.  Dosti will be able to put you or your group / organisation in touch with other community and voluntary sector groups that will be able to help and support you in engaging with the Council.  Dosti can be contacted on 01384 573381, by email at lorna@dosti.org.uk.

Groups, Organisations, Communities

If you wish to get Involved with community engagement the council has started

At any one time the Council is involved with a number of community engagement activities concerning a range of issues throughout the borough.  Your involvement is important to the Council as we want to hear your views and opinions so that we can best respond to them in the services we provide.  To help you discover what engagement activities there are at any one time and the issues and the areas of the borough they concern, we have developed a community engagement database or on the 'search engagement records' navigation link for more details.  By searching the database you will be able to identify the engagement activities you wish to get involved in (as an individual or as part of a community, group or organisation).  Once you have identified the engagement activities you wish to get involved with, there are a number of areas you can go to for support.

Organisation or council directorate

Who they can help

Dudley Council Plus 

Dudley Council Plus are equipped to help you identify the Council community engagement activities you may wish to get involved with and can provide you with the contact details of the Council officers involved with specific activities.  They can be contacted on 0300 555 2345 or by email at dudleycouncilplus@dudley.gov.uk.

Individuals, Groups, Organisations, Communities

Lead officer

Council officers leading on engagement activities can help you by providing further information or by helping you get involved.  The contact details of the Council officer leading on a particular engagement activity are listed in an engagement activity record on the 'community engagement database'. 

Individuals, Groups, Organisations, Communities

Your local Councillor

Your local Councillor can help you by providing further information about a community engagement activity or by helping you get involved.  You can find out more about who your local Councillor is from the ‘Councillors in Dudley’ pages of the Council website www.dudley.gov.uk/about/councillors/ 

Individuals, Groups, Organisations, Communities