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Service Options

Make a payment

Many services can be paid for using our eStore or our automated 24hour payment system on 0300 555  7000 - all you need is your account number and a valid payment card.

Mobile App

People can now contact Dudley Council to report issues through a free mobile app.

Comments, complaints or compliments

If something goes wrong with a council service we want to know so we can put things right. We would also like to know if you have received good service.

Comments, complaints and compliments

Postal Enquiries

You can contact us by post at:

Dudley Metropolitan Borough Council
Council House,
Priory Road,
Dudley,
DY1 1HF.

On the site

All of our key services are included on the site and include options to complete or contact us in your own time. They can be found either from the Search or by the Resident, Business, Things to Do and Council and Community sections.

Emergency Telephone Numbers (all charged at local rate)