Dudley Council operates a kerbside black sack collection service for the disposal of general non-recyclable waste.
We will collect your household waste on the same day each week including the spring and summer bank holidays. Any changes to scheduled collection days such as Christmas and New Year will appear on this website and we always inform affected residents.
Please note that the household waste collection service excludes the collection of the following:
Bulky items such as carpets and white goods
Recyclable Items (including paper, cans and glass)
Hazardous waste, (including asbestos, paint, petroleum products, pesticides, herbicides, waste oil, creosote and chemical compounds)
Dangerous items such as knives, broken glass or other similar hazardous objects, which could cause injury.
Small amounts of cat litter should be double bagged and included in household waste. Large amounts should be disposed of at Household Waste Recycling Centres. Heavy amounts will not be taken in normal household collections.
What bags can I use?
Please ensure that your household waste is securely contained in standard sized (approx 80 litres) black bags. We will not take larger bags such as wheelie bin liners. We will only collect normal domestic household waste in up to 3 plastic sacks per week.
Provision of black sacks
The Council will provide households with the equivalent of one replacement plastic sack each week, delivered on a roll. If you use these up before the next delivery, you will have to supply your own black sacks until the new supply is delivered. Please ensure if using your own supply, the sacks are of a standard domestic sack size (approx 80 litres) and strong enough to hold the waste.
If you wish to report an issue with your black sack, such as a missing black sack delivery or to request the extra sack service please use our online Black sack supply service form.
What time does my refuse have to be out?
The scheduled weekday service normally operates between 6am and 2pm. As the refuse collection commences early in the morning your refuse should be made available by 6am on the morning of collection, or at the earliest after 7.30pm the night before. Please ensure your waste is placed at the back of the public footpath.
My neighbour is putting rubbish out days in advance of collection, what can be done?
If you provide details, the problem will be investigated and a letter sent out. If the problem persists enforcement action may be taken.
When will my refuse be collected?
We will collect your household waste on the same day each week. We collect on the spring and summer bank holidays, we will advise customers of any changes due to Christmas and New Year or adverse weather disruptions. For information relating to your normal refuse collection day please see the page on Domestic Refuse Collection.
We can provide an additional collection service or request to collect bulky waste including garden rubbish and larger items of rubbish (e.g. sofas, carpets and fridges) within eight working days of your request. There is a charge for this service, please click here for information on our fees and charges. Waste must be placed on your property as near as possible to the pavement.
Report any collection issues
We will attempt to collect missed waste on the same day if you tell us before noon or by the next day if you call after noon.
You can use our Collection Issues Online form to report queries and issues relating to the collections for household refuse collections, garden waste collections and kerbside recycling collectons..
Only one waste service collection issue can be reported at a time, e.g. if you have issues with more than one collection service you will need to complete two separate instances of this form.
Missed black sack delivery
If you wish to report an issue with your black sack such as a missed black sack delivery or to request an extra sack service, please use the online Black sack supply service form or contact us using the details below.
Assisted refuse collection
The council may be able to provide help to residents who, through illness or infirmity, are unable to put out their refuse and do not have anyone else to assist them.
If you are someone or know someone who is unable to put out refuse for collection because of serious illness or disability, and if there is no family or helpful neighbour who can assist, please use our Assisted Collections online form or contact us using the details below.
Bank Holiday collection arrangements
Household waste collections take place as normal during bank holidays.