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Due to essential maintenance there will be disruptions to online payments from Thursday 17th August at 20:00 hours until the end of Monday 21st August. We apologise for any inconvenience.

Education Investigation Service (EIS)

EIS Logo

Mission Statement

To act with integrity, fairness, compassion, positive attitude, and a consistent endeavour to respect the rights of others, co-workers, and those we serve.  Be accountable to our community, and deliver excellent customer service.  Seek to educate citizens; enforcing the law where appropriate; and building collaborative relationships with residents, businesses, education providers, community groups, and local government agencies.  We will ensure measurable consistency of enforcement and responsiveness to complaints, provide comprehensive policies, work to the national occupational standards and compliance and provide the highest quality enforcement service to the community.

Useful Links


National Crime Agency

Contact Details

Enquiry Line - (01384) 814317

Fax number - (01384) 813558

E-mail - eis.cs@dudley.gov.uk or Contact us using our online form

Postal -  Education Investigation Service, Westox House, 1 Trinity Road, Dudley, DY1 1JQ