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Footways (Pavements / Footpaths)

Dudley Council is responsible for the maintenance of footways (pavements / footpaths) in the borough. This includes problems caused by bad weather, accidents, and general wear and tear. Trip hazards on footways (pavements) are a key concern at all times whilst the problems of weeds, standing water and ice tend to be more seasonal. Typical hazards and defects include the following:

  • Slab movement

  • Uneven ironwork

  • Potholes

  • Depressions

  • Cracking

  • Overhanging vegetation.

  • Weed contamination of footway surface on busy footway (pavement)

  • Defective trenching with level difference

  • Standing water

  • Tarmac disintegration

When works are being undertaken on the highway, including the footway (pavement), the organisation, which may include utility companies, carrying out those works is responsible for ensuring there is a safe diversionary route for pedestrians and other traffic and a satisfactory reinstatement.

Report a problem

If you have any concerns or problems regarding a footway or would like to report damage to a footpath, please use our online forms:

Street Maintenance Form

Street Lighting Report Form

Street Cleansing Report Form

Paving Stone Theft

Theft of paving stones is a serious crime. Not only are the thieves creating a safety hazard for pedestrians, they are also stealing property. Please report any suspicious actions to the police. Calls will be treated in strict confidence. Do not make any direct approach to anyone suspected of stealing paving stones.

To report damage to the pavement please use our online form.

Footway (Pavements) on Private Streets

A private street is a street that is not maintainable by the Council. Streets that are unadopted may be in a condition not meeting the standard of adopted streets, i.e. these may be unmade (no bituminous surface) or setts (cobbles). The responsibility for private streets (including footways and pavements) lies with the street owners. These are usually the people who live on the street.

Obstructed Footways (Pavements)

Whether you're a driver or a pedestrian, you are entitled to a journey free of obstructions and this applies to every adopted road and footway (pavement) within the Borough boundaries. Anything that blocks the footway (pavement) is considered to be causing an obstruction to pedestrians, and can occur for a variety of reasons, including the following:

  • A skip, scaffolding or hoarding is obstructing the footway (pavement) .

  • No barriers around streetworks or roadworks and building work is affecting pedestrian safety.

  • Building materials are blocking the footway (pavement) .

  • An advertising board is blocking the footway (pavement) .

  • Banners or bunting is causing an obstruction.

Once we have been notified of an obstruction, we will investigate the site and take appropriate action. Obstructions are free to report, and we appreciate that sometimes you may wish to remain anonymous. On the other hand, if you are found to be the cause of an obstruction on a road or footway (pavement) , you may be liable for any costs incurred as the result of our action.

Parking on Footways / Pavements

The Council has a responsibility to keep the roads and footpaths safe to use. For further information please see the following links:

Emergencies on footways

The Council will endeavour to respond to emergencies within two hours and ensure that they are made safe within one working day.

If I am not satisfied with the service I have received from the Council, how do I complain?

If you feel we have failed to provide you with good service, please contact us and we will endeavour to resolve any concerns you may have. We also have a formal complaints procedure.

Contact Details

  • Name Highways Maintenance
  • Address Environmental Management, Directorate of the Urban Environment, Lister Road Depot, Lister Road, Dudley, West Midlands, DY2 8JW
  • Telephone 0300 555 2345
  • Fax 01384 815402