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Online Payments & Enquiries

You can pay your Housing Payments (housing rent, garage rent, contents insurance) Council tax, Business rates, Parking fines or any other invoice on-line with your debit or credit card through online payments.

Alternatively, you can pay by phone using your Debit or Credit Card using our CallPay system on 0300 555 7000. 

From April 2013 all payments made by credit card, except for car parking fines, will have a charge of 1.2% added to all payment amounts

Online Forms

Change of Address (for Business Rates change of address please see section below)

Council Tax (Revenue Services)

• View your Council Tax balance online
  
• Claim an exemption or discount
  
• Cease an exemption or discount
  
• Change the way you pay your council tax
  
• Request a replacement bill
  
• Request a disabled reduction claim form
  
• General Enquiry
  
• Make a payment arrangement
  
• Helpdesk call back service
  

Business Rates (Revenue Services)

• View your Business Rates balance online
  
• Tell us your new business address
  
• Request to Pay by Direct Debit form
  
• Request a replacement bill
  
• Request a rate relief application form
  
• General Enquiry
  
• Helpdesk call back service
  

 

Sundry Debts (Revenue Services)

• Make a general enquiry
  
• Request payment of your invoice by Direct Debit
  
• Request payment of your invoice by instalment
  
• Request a copy invoice
  
• Frequently Asked Questions
  

General Information

• Council Tax Information

• Benefits Information

• National Non-Domestic (Business) Rates Information

• Web Benefits Calculator

• 2012/2013 Council Tax charges

Service Payments

• Copies of Registration Certificates (Births/Deaths/Marriages)

• Book of remembrance

• Bronze plaques

• Pet shop licences

• Animal boarding Licence

• Operate a Riding Establishment

• Parking fines

• Planning Portal (application payments)

• Music Tuition Fees

Housing Payments

• Housing Insurance
• Rent Account

• Housing Services

Other Financial Services

• Creditor Payments Frequently Asked Questions - payments to suppliers / creditors.

• Risk Management and Insurance Frequently Asked Questions

Housing Benefits & Council Tax Benefits (Benefit Services)

• Tell us about a change in your circumstances
  
• Obtain a claim form
  
• Report a suspected benefit fraud
  
• Request a home visit (for housebound customers)
  
• Make a general enquiry
  
• Give us feedback or comments on our service
  

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contact us

Dudley Metropolitan Borough Council
Council House
Priory Road
Dudley
West Midlands
DY1 1HF
0300 555 2345
dudleycouncilplus@dudley.gov.uk
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