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Advice and guidance

Use this area of our website to learn about the following areas;

  1. Do I need Planning Permission

  2. Find out about a planning decision by Searching for the Planning Application and viewing it online.

  3. Making an application - the costs, timescales and documentary requirements of making an application.

  4. Pre & post application advice - We offer a range of services for planning professionals and householders.

  5. Help with the Planning Process - Advice and guidance about the planning process itself, who does what and what to expect.  

Can I get further information on planning permission?

Further information on planning applications, including advice on whether you require planning permission and submitting your application, including online submission, is available using the options to the left or why not contact us to discuss your requirements. 

If you wish to submit a planning application, inspect the register of new planning applications, apply to carry out works to protected trees, or report a suspected breach of planning control the reception is open daily from 8.45 am to 5.00 pm. Outside these hours why not use our online planning search

A duty-planning officer is available each day between the hours of 9.00am to 5.00pm to discuss planning issues and offer informal advice. Alternatively if you wish to discuss a particular planning application, please use the contact details below to arrange an appointment with the planning officer dealing with the application .

Whilst the duty officer system is designed to give general advice on planning issues, it is considered that the more information an enquirer is able to provide to the duty officer, the better and more accurate the advice will be.

The list below is intended to be a guide for enquirers as to the information which will be essential and/or desirable when consulting the duty officer. This list is not exhaustive and clearly the more information you can provide the better.

Documentation/Information for Use during discussion 


  1. Address/location including postcode
    This will allow the Planning Support team to produce a site plan for the discussion

  2. Proposal drawing (including dimensions) 


  1. Sketch

  2. Photos

  3. History (including previous discussions)   

  4. For queries about the use of land:
    Any information relating to available parking, the nature of the area, the intended business etc.

National information on Planning can be found at the Planning Portal - hosted by the Planning Inspectorate. The Department of Communities and Local Government provides a guide to the Planning System in England. Planning Aid provide free, independent and professional advice on planning issues to people and communities who cannot afford to hire a planning consultant.

Contact Details

  • Name Planning Help Desk
  • Address Planning and Environmental Health, Directorate of the Urban Environment, 4 Ednam Road, Dudley, West Midlands DY1 1HL
  • Telephone 01384 814136