If you would like to apply over the telephone, please contact Benefits Services at firstname.lastname@example.org or call 0300 555 8100. A member of staff will book an appointment for you and advise you what information to have available during the interview.
A benefits advisor will telephone you at the agreed convenient time to complete an application form and you will be told what information (proof) will be required in support of your claim. Please note these calls take approximately 40 minutes.
The proof requested during the telephone interview must be:
Benefits Services, Dudley Council, Council House, Dudley, DY1 1HF.
Dudley Council Plus, 259 Castle Street, Dudley, DY1 1LQ. If it is busy and you would prefer not to wait in a queue you can post your documents in the secure post box located at Dudley Council Plus and we will return your documents to you.