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Make an application for Housing Benefit and/or Council Tax Reduction

Who can apply?

From the 5th July 2017 Dudley Borough is a full service Universal credit area. That means that most working age customers will need to make a claim for their housing costs through Universal credit .You can check for eligibility at www.gov.uk/apply-universal-credit

If you are not able to claim Universal Credit you may be able to make an application for Housing Benefit if you live in the Dudley Borough, pay rent and:

  • You are a pensioner or

  • You have 3 or more children or

  • You live in supported accommodation

All Borough residents can, in addition, apply for Council Tax Reduction if you: 

If you think you may be entitled to apply for Housing and/or Council Tax Reduction, you can check to see if you qualify by using the  gov.uk Benefits Adviser before making a claim.

If you think you are eligible then please apply as soon as possible, if you delay, you may lose out on benefit. 

Dudley Council have a number of easy ways to help you make a claim.  You can apply in any of the following ways: 


Online Benefit Application

Apply for Housing Benefit and/or Council Tax Reduction online

It is a quicker, easier and more convenient way to apply for benefit.

If you do not have internet access yourself, please note that there is public access to internet computers within Dudley Council Plus and Dudley Libraries.

Please note: If you are helping someone else to apply they must be with you at the time the application is made.

Over the telephone with one of our Benefits Advisors

If you would like to apply over the telephone, please contact Benefits Services at customers.benefits@dudley.gov.uk or call 0300 555 8100.