Advice and Information


Essential Maintenance

Due to essential maintenance of Dudley Council's payments system, payments made online and via Callpay (Automated Telephone Payments), are likely to be disrupted between 11:00 and 15:00 hours on Sunday 12th July.  We apologise for any inconvenience.
Dudley Council the historic capital of the Black Country
Dudley Skyline

We work in partnership with the Citizens Advice Consumer Service (CACS). Please visit CACS for details on how to report an incident. They will record details of your complaint, provide advice on your consumer rights, and will then forward your complaint on to the relevant Trading Standards department or police.

Citizens Advice consumer web pages tell you all you need to know about your rights as a consumer and how to deal with consumer problems.

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