Trading Standards
Trading Standards enforce a wide range of environmental and consumer legislation. We investigate complaints, inspect and advise businesses, and take legal action where necessary.
About Us
Find out more about what we do, and how we can help you
Consumer Advice
Provided by Citizens Advice Consumer Service on 08082 231133 or use their online reporting form
Listed Traders - Fix-a-Home Scheme
Browse our database of reliable traders to carry out maintenance work in and around your home
Rogue Traders & Scams
If you think you may have been targeted by a rogue trader or a scam, find out more and how we can help you
Business Advice
We provide advice to local businesses to help them comply with consumer protection laws
Young Volunteers Wanted
Help us with our programme of age restricted products test purchasing
Trading Standards Service Privacy Notice
We work with national and local organisations to protect consumers and to prevent and detect crime
Stay connected
Follow our twitter feed @myDudleyTSO to get the latest advice and information
Contact Us - Consumers
Online complaints: Citizens Advice Consumer Service
Telephone helpline: 08082 231133
Calls from mobiles and landlines are free. Lines are open Monday to Friday, 9am to 5pm. Lines are closed on bank holidays.
Out of Hours: 01384 812045 (24 hours)
Contact Us - Businesses
Business Advice line: 01384 817997
Opening hours: 9am to 5pm, Monday to Friday. Offices are closed on weekends and bank holidays.