Trading Standards enforce a wide range of environmental and consumer legislation. We investigate complaints, inspect and advise businesses, and take legal action where necessary.
Find out more about what we do, and how we can help you
Browse our database of reliable traders to carry out maintenance work in and around your home
If you think you may have been targeted by a rogue trader or a scam, find out more and how we can help you
Help us with our programme of age restricted products test purchasing
We work with national and local organisations to protect consumers and to prevent and detect crime
Follow our twitter feed @myDudleyTSO to get the latest advice and information
Contact Us - Consumers
Online complaints: Citizens Advice Consumer Service
Telephone helpline: 08082 231133
Calls from mobiles and landlines are free. Lines are open Monday to Friday, 9am to 5pm. Lines are closed on bank holidays.
Out of Hours: 01384 812045 (24 hours)
Contact Us - Businesses
Business Advice line: 01384 817997
Opening hours: 9am to 5pm, Monday to Friday. Offices are closed on weekends and bank holidays.