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Essential Maintenance

Due to essential maintenance, our estore payment system will be unavailable at different times between 8am and 4pm on Sunday 14 April. We apologise for any inconvenience this may cause.

Emergency Planning

Our team work to ensure that communities, businesses and public services are jointly prepared to respond immediately in any emergency and return to "business as usual" afterwards

Emergencies advice

Emergencies are usually events that cannot be dealt with under normal working arrangements

Major emergency plan

Our major emergency plan provides a framework for our response to a major emergency

Specific risks

Information about a wide range of specific risks such as Flooding, Infectious disease or Terrorism

Advice for schools

Creating and maintaining a school emergency plan helps to identify risk areas and develop procedures

Advice for businesses

Disasters can happen at any time to any organisation big or small. Would your business survive?

Advice for holidays abroad

Advice for people affected by emergencies abroad such as natural disasters and political unrest

Digital Switchover 2025

Telecoms companies in the UK are replacing the technology they use for landline telephone networks

Ukraine support

Information for Ukrainian refugees and those hosting Ukrainian refugees

Emergency Alerts Service

The Emergency Alerts Service is a UK government service that will warn you if there’s a danger to life nearby. In an emergency, your mobile phone or tablet will receive an alert with advice about how to stay safe.

West Midlands Conurbation Local Resilience Forum

The West Midlands Conurbation Local Resilience Forum (LRF) is a multi agency partnership organisation bringing together local authorities, emergency services and the environment agency with other organisations such as utilities companies to prepare for and respond to emergencies.

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