Trading Standards in conjunction with the National Measurement Office regulate trade using weights and measures.
Both the accuracy of the equipment (weighing or measuring equipment) used in transactions and the way in which the equipment is used is controlled. This is checked by Trading Standards by conducting inspections of premises and also by investigating in response to consumer complaints.
Businesses looking to have equipment tested for compliance with weights and measures laws are able to use Trading Standards facilities (charges apply, see Fees and Charges). Dudley Trading Standards offers a limited number of equipment tests, please contact us for more details.
Equipment includes items used on, but not limited to:
- Petrol forecourts
- Pubs and restaurants
- Overloaded vehicles
- Public weighbridges
The measuring equipment is verified by conducting regular inspections on the premises. We also investigate consumer complaints.
Businesses looking to have equipment tested for compliance with weights and measures laws are able to use Trading Standards facilities (see Fees and Charges). We also offer a limited number of equipment tests, please contact us for more details.
Telephone Consumers: 03454 040506
Telephone Businesses: 01384 817997
Out of Hours Telephone Citizens Advice Consumer Helpline: 03454 040506
Bogus Caller Hotline: 01384 812045
Opening Hours: 9:00 am until 5:00 pm Monday to Friday only
Trading Standards, Peoples Directorate, 4 Ednam Road, Dudley, West Midlands DY1 1HL