Accessibility Statement for Dudley at Home

This website is managed by Dudley Metropolitan Borough Council and the technical solution is provided by an external 3rd party supplier. 

This accessibility statement for the Dudley web site and sub-domains contains full details on feedback, how to report issues and the enforcement procedure. Below covers specific technical information and compliance status for Dudley at Home.

Dudley Metropolitan Borough Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below;

Non-accessible content

The content listed below is non-accessible for the following reasons on Dudley at Home.

The site is provided to us by an external supplier who is currently working on correcting the issues below.

Non-compliance with the accessibility regulations

• A 1.3.1 HTML is used to format content
  8 instances - Table structure. Content to be reviewed.
• A 1.3.1 Form elements are not grouped
  6 instances - Search filter options. Fix to be requested by 3rd party supplier.
• A 1.3.1 Local link destination does not exist
  2 instances - Missing anchor link. Content to be reviewed.
• A 1.4.1 Link identified only by colour
  12 instances - Link formatting. Fix to be requested by 3rd party supplier.
• A 2.4.4 Link text used for multiple different destinations
  6 instances - Incorrect link text. Content to be reviewed.
• A 3.3.2 Form elements are not grouped
  6 instances - Search filter options. Fix to be requested by 3rd party supplier.
• AA 1.4.3 Colour contrast is insufficient
  25 instances - Fix to be requested by 3rd party supplier.

Disproportionate burden

With the exception of those listed below, none of the existing issues on Dudley at Home are classed as a disproportionate burden to solve.

• Existing office documentation such as Microsoft Word (.DOC or .DOCX) and Adobe Acrobat (.PDF).
  This is a failure of 4.1.2 Name, Role Value.
  We are reviewing procedures for creating accessible office documentation.

Content that's not within the scope of the accessibility regulations

• The regulations do not require us to fix office documentation published before 23rd September 2018 if they are not essential. 

The Dudley at Home site is monitored for accessibility by an automated tool;

• SiteImprove - a subscription service that also includes analytics, quality assurance for all pages. SiteImprove provides three levels of accessibility warnings based on the WCAG 2.1 Criterions are divided into errors, warnings and reviews.
  Dudley at Home is currently marked at 83.6/100 for accessibility compliance.

This tool is regularly monitored.

This statement was prepared 14th September 2020.

The Dudley at Home site is tested weekly using the SiteImprove subscription service.