Business Rates Ways To Pay

• Saves You Time - No more queuing to pay, no more cheques to write!
• Saves You Money - No more stamps to buy or envelopes to find!
• Lower Administration Costs - Help to keep the business rates as low as possible by reducing handling costs.
• Gives You Peace Of Mind - Your bank/building society makes sure your bill is paid on time.
• Payment For Someone Else

Setting up a direct debit to pay your business rates in monthly instalments is simple, call 0300 555 8000 to sign up over the phone, or just complete and return a direct debit instruction. To obtain an instruction form:

• there should be one at the bottom of your last bill
• contact us on 0300 555 8000 or fill in our online form and we will send one to you

You will be notified of the amounts to be debited at least 14 days before the first payment date. If you have any queries about the direct debit scheme, please telephone 0300 555 8000 (for quality and training purposes calls may be recorded and monitored), contact out billing team using the form below or visit the Direct Debit website.

• This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.
• If there are any changes to the amount, date or frequency of your Direct Debit, Dudley Council will notify you 10 working days in advance of your account being debited or as otherwise agreed. If you request Dudley Council to collect a payment, confirmation of the amount and date will be given to you at the time of the request.
• If an error is made in the payment of your Direct Debit, by Dudley Council or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society. If you receive a refund you are not entitled to, you must pay it back when Dudley Council asks you to.
• You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.