Living well, feeling safe

The Living well, feeling safe service is led by Dudley Council, supported by local organisations, including West Midlands Police, West Midlands Fire Service and local and national charities. The service works to support vulnerable and older people to stay safe, healthy, well and independent in their homes.

The service does this by providing tailored information and advice, as well as a whole range of practical support services. Home assessment visits are on offer, as well as an online service offering true bespoke support. The service also gets out and about in local communities, spreading the word and supporting people. This support can make a huge difference to many people’s lives, ensuring that they can continue to live independently and comfortably in their own homes and local communites.

People might need some help or advice from Living Well because they or are family member:

are recovering from an illness
are returning home from a hospital stay
are starting to struggle with managing at home
are struggling with mobility and it is not what it was
are feeling vulnerable at home
could do with some general advice with keeping healthy and well
are feeling lonely and would let to get out more

The Living well assessment visit

A free home based assessment is available on request, no referral is needed. Here one of the Living well feeling safe assessors will visit you in your home. At the assessment, they will discuss how you are managing at home, areas you might be struggling with, your health and wellbeing, social life and general comfort.

You will be provided with tailored, individual information and practical support will also be organised for you, should you require it. Support we can offer includes:

Home safety, security and home improvements - equipment and adaptations to your home to make sure you are safe, secure and well at home
Health and wellbeing - lots of support and services can be arranged to make sure you keep healthy and well. These include services for people with dementia, carers, people struggling with their balance and mobility, people who need a 24/7 support line and people who simply want to improve their health. We can also help by providing a short term home support service for people who need some intensive support to manage and keep well at home.
Social and leisure - hands on support with helping you to regain your confidence to get out and about in the community, enjoying life through leisure and social activities. We don’t want anyone to feel lonely or isolated and have links to many clubs, groups and can help you to find one that suits you.

Living well, feeling safe - online

Online self assessment tool – produce your own personalised report with recommended products and services

Alongside the home based personal assessment, Living well offers an online assemment tool for people who prefer to carry out a simple self- assessment themselves.

The website features a tick box self-assessment about your needs. Once complete a unique, tailored report will suggest all of the things that can help you be more independent and better able to manage and cope. It also contains a wealth of information on equipment, aids and services that are available to help people continue to live independently. Information on where this can be purchased is also listed.

:: more information

Living well in the community

The service works closely and actively with local communities to support older or vulnerable people. This includes connecting people with local groups, clubs, activities and organisations for company and support.

The team also offer regular talks about the service and all that it offers to community groups and local organisations, for people to find out more. Simply contact the service to get the team along to give a talk at your local group, or event. Spreading the word is vitally important to Ling well feeling safe

At Home

You may also wish to visit the At Home website. AT HOME is a regional collaboration of West Midlands councils. It is aiming to encourage people to think about how independent living equipment, including assistive technology (known as ‘telecare’) can help to support people as they get older so they can remain living independently, successfully in their own homes. The website offers advice and support to people aged over fifty, who are thinking about later life and looking for equipment, aids and support to keep independent and well at home, alternatively if you wish to chat to us about this kind of support, call us on 0300 555 2040.