Residents of Dudley Borough can dispose of their household waste at the household waste recycling centre (the tip) in Stourbridge.
The Household Waste Recycling Centre (HWRC) booking system for Birmingham Street in Stourbridge has being upgraded & replaced by a real time solution to allow same day access for residents. Anyone arriving at the centre without a booking will be turned away with no exceptions.
Bookings are still be needed for entry onto site, to reduce queues, reduce the risk of COVID infections by distancing and to allow the continual flow of traffic through the facility. Currently over 171,000 bookings have been made since the site reopened on May 11th 2020.
Since keeping the appointment scheme, traffic management around the area has improved, so residents have benefitted from no queues (or at most a couple of minutes), flexibility of access for E-permit holders throughout the week, prevented untaxed vehicles attending site, same day booking and attendance. The Council have also been able to monitor when to increase slots at peak times. You must book to enter site, but remember to cancel when you can’t attend, to allow someone else that availability.
Cancellations to become available instantaneously for rebooking
Edit bookings for car changes
Incorporation of a permit system for vans, pickups and cars with trailers
Flexibility for some permitted vehicles to access the site other than Wednesday
Up to 650 bookings available daily
Confirmation email with cancellation & calendar function
Reminder email before appointment
Permits issued before 6th of October 2021 will be cancelled, and 12 new Permits will be issued on booking
Access for Hired Vans
No restriction on number of bookings per week
If you are unable to attend your appointment
The email confirmation, now includes the ability to cancel the booking online. Bookings can be cancelled at any time and the slot instantly becomes available for another residents use. Please check spam or junk folders for this email.
Trial Pop-up site at Lister Road, Dudley
A trial small HWRC has been confirmed for the 22nd October 2022 from 08:00 - 15:30. Only cars can attend and bookings are only available through Dudley Council Plus or the above booking system. This is to assist residents in the north of the borough to dispose of unwanted items.
Conditions of Use
A limited number of cars will be allowed on site per hour. Ideally, only one person should attend per vehicle, but two people are permitted if required for unloading due to weight or amount. We need residents to unload as quickly and efficiently as possible to help maintain schedules and reduce potential queuing times. Site operatives may assist with unloading. When you have a scheduled slot, please do not turn up early as the service is operating well and running to schedule – you may be asked to wait until your allotted time.
Visitors should adhere to the following:
Separate waste before journeying to the site
Please dispose of your rubbish as quickly and efficiently as possible
No children or pets on site
Do not socialise with other site users
Be respectful of site staff and other visitors #bekind
For visitors safety, we also advise the following:
Do not touch your face
Use gloves
Wash your hands when you get home
You can still contact Dudley Council Plus on 0300 555 2345 if you have a query regarding your booking or if you wish to cancel your appointment.
Recycling Centre Information
Images show the signs used at the Household Waste and Recycling Centre.
Mixed paper and card
Food tins and drink cans
Plastic bottles
Wood and timber
Garden waste
Hardcore and rubble
Metals
Batteries
Car batteries
Cooking oil
Used engine oil
Mixed textiles and clothes
Shoes
Books
Fridges and freezers
Small appliances
Large appliances
Fluorescent tubes
Low energy bulbs
Televisions and monitors
Cartons
Ammunition, explosives, fireworks / marine flares
Animal Carcasses
Asbestos
Beer barrels or kegs
Clinical Waste
Commercial type fridges & freezers
Commercial, industrial or construction plant tyres
Industrial waste
Large or difficult waste: discarded vehicles, trailers, sheds, boats, caravans, large tree stumps, large stones/boulders, engines,
Medicines
Petrol and diesel
Poisonous weed & invasive species (including but not limited to Japanese Knotweed, Himalayan Balsam & Common Ragwort)
Septic tanks
Trade waste
Waste that is not from your own home
Plasterboard - Not classified as household waste but the site accepts one standard sized refuse sack arising from minor DIY projects per visit.
Asbestos - Not accepted
Household Chemicals - No restrictions
Gas Bottles - Please return to the original supplier or manufacturer wherever possible. We no longer accept BOC or any Industrial Gas cylinder. LPG (Butane and Propane) cylinders are limited to 1 per visit (max 17kg empty weight). See details of the LPG Cylinder Supply and Return
Tyres - Tyres are not classified as household waste and we recommend disposal through the garage or tyre fitter supplying your new tyre / tyres (which may involve a disposal cost). However, we accept one car tyre per visit. Commercial and industrial tyres are prohibited.
Hardcore, Rubble and Soil - Limited to the equivalent of 2 standard sized refuse sacks of soil, rubble and tiles per visit. Must be brought to the site separately bagged or boxed and then emptied directly into the correct container.
Used Engine Oil - Limited to 5 litres per visit
When items come to the end of their useful life, it’s important to consider the various disposal options available. Most people recognise that recycling is better for the environment than simply burying rubbish in landfill sites. However, many of us fail to consider other options which might be even better for the environment, such as waste prevention or whether items could be reused.
In order to maximise recycling rates at the HWRC, it is suggested that householders sort all waste into the correct containers for recycling on site. Pre-sorting materials before visiting the site will make visits easier and quicker. Any items suitable for reuse should be handed to a site operative.
If you use a car towing a trailer or a commercial type vehicle to dispose of your household waste at Dudley Council’s household waste recycling centre (HWRC) you will need to apply for our van and trailer permit.
Commercial waste is not accepted at the Birmingham Road site.
Height barriers are in operation at the site. The height barrier is set at 6'-6" (1.98 metres) at the entrance to the car park complex. Any vehicles above 6ft 6" will need to make an appointment, available on Wednesdays only.
Please note that the use of small trailers (maximum of 1.8 metres) will only be allowed at this site by prior appointment.
To minimise traffic congestion at the site it would be appreciated if users would segregate their waste into the suitable categories prior to visiting the site.
