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Essential website maintenance

We will be carrying out planned maintenance on www.dudley.gov.uk Tuesday 11 August, This may involve some disruption to the site. You will still be able to raise requests through our MyDudley portal and make online payments through our eStore. We apologise for any inconvenience this may cause.

Making a comment, compliment or complaint

We want to hear from you if you have a complaint or compliment about the services provided by Dudley Children Social Care Services.

  • Comments: we welcome your suggestions and ideas about our services.
  • Compliments: tell us when you think we have done something well, because this also helps us to learn and deliver a better service.
  • Complaints: we want to provide a good quality service to you but if you feel that we have done something wrong we would like you to tell us so that we can try to put things right for you where we can.

Contact: complaints.socialcare@dudley.gov.uk or telephone the Complaints Team on 01384 812417 / 814724.