Current known issues
Housing Repairs
Due to inclement weather, we are experiencing higher call volumes. There may be a longer wait to speak to us. If your repair isn't an emergency, please try calling again later or see housing repairs and maintenance.
Storm damage - trees
- Urgent - 0300 555 2345
- Non-urgent - Trees report
We are prioritising trees which are obstructing the highway network. If the tree has fallen and is on the ground, you can report this and we will attend as soon as resources are available. Please note if the tree has hazard tape attached, or around the location, you do not need to report this.
Emergency and out of hours
Emergency
To report any Council emergency, our phonelines are open 24/7.
- Housing repairs - 0300 555 8283
- All other services - 0300 555 2345
Follow the instructions to speak to an appropriate advisor.
Out of hours
If you need to contact us in an emergency out of hours, please call Dudley Council Plus 0300 555 2345.
Flags
With regard to the recent increase in the number of flags being flown across Dudley borough by private individuals, here is a statement from the Leader of Dudley Council.
Councillor Patrick Harley, leader of Dudley Council, said:
As a council we proudly fly both the Union Jack and St George’s flags, and residents are free to fly these at their homes or businesses. Indeed this council also proudly flies the Black Country flag at appropriate times.
However, for obvious reasons, we would ask people to refrain from hanging or painting flags where they may cause highway safety risks such as reduced visibility or distractions for motorists or pedestrians. I would prefer people not to risk injuring themselves or damaging street lighting columns but we will only take action to remove something if it poses a danger to pedestrians and road users.
We should all be proud of both flags and fly them more often.
Council tax reduction scheme
For more information on the Council Tax Reduction Scheme, click the link below.
