Extreme heat alert
The Met Office has issued a Red heat health alert lasting until 11pm on Friday 26 June.
In addition, the Met Office has issued an Amber heat health alert from 9pm on Friday 26 June until 9am, Sunday 28 June.
For advice on staying cool, signs of heat exhaustion, swimming safely outdoors, fire safety, and more: Summer wellbeing
Current known issues
Earlier bin collections this week
Due to the high temperatures, our bin crews will be starting collections earlier than usual to help keep them safe in the heat.
Please make sure your bins are out the night before, as collections will take place from 5am for the rest of this week.
Thank you for helping our crews to work safely during the hot weather.
School closures
Decisions regarding school closures are made individually by each school. In the event of a closure, your child's school will contact you directly through their usual communication channels.
For the most up-to-date announcements, please check your school's official website and social media pages.
Planning services
We have recently upgraded to a new document management system to improve our services. However, we are currently experiencing some unforeseen technical issues that are affecting the processing of certain services, including:
- Planning applications
- Planning enforcement cases
- Building control applications
- Local land charge requests
Please bear with us while we work to resolve these issues as quickly as possible. We appreciate your patience and understanding during this transition.
Emergency and out of hours
Emergency
To report any Council emergency, our phonelines are open 24/7.
- Housing repairs - 0300 555 8283
- All other services - 0300 555 2345
Follow the instructions to speak to an appropriate advisor.
Out of hours
If you need to contact us in an emergency out of hours, please call Dudley Council Plus 0300 555 2345.
Council tax reduction scheme
For more information on the Council Tax Reduction Scheme, click the link below.
