Welfare Rights Service and COVID-19 Fact Sheets

Welfare benefits information and support is available to people who have had a social care assessment and those who receive support from other agencies.

Reduction of service

Our service will be reducing over the coming months. You can get further information and support from the following:

Cost of Living
Dudley Carers Hub
Age concern can help residents aged 50 years or over
Dudley and Wolverhampton Citizens Advice Bureau
citizensadvicedudley.org

If you or someone you care for is assessed for adult social care support you will be contacted by a Welfare Benefits Officer as part of the social care assessment process. If this doesn’t happen automatically please contact the Access Team.

The Welfare Benefits Officer will:

offer a benefits maximisation service to help you claim any benefits you may be entitled to.
if appropriate, carry out a financial assessment to work out how much, if anything, you should pay towards the cost of your support. Request an Assessment

Vulnerable individuals who have support from other agencies may be able to access benefits advice through their supporting agency.

A Benefits Advice Line has been set up for Dudley Borough residents.

The number to call is 01384 815002, available Tuesdays and Thursdays 9.30am to 1pm and 2pm to 4.30pm.

You may also find our factsheets below useful.

⇩

About the Welfare Rights Service (PDF 235.83KB)