Skip to main content
close

The Dudley Children's, Adults, and Provider Portals essential maintenance

The Dudley Adults Portals will be unavailable from 12.30 pm on Friday 10th April 2026. We anticipate the above being available again from 10am on Monday 13th April 2026.

close

High call volumes

We are currently experiencing exceptionally high call volumes and there may be a longer wait than usual.  If your query is not urgent please try calling again tomorrow. Please note that many of our services are available online MyDudley.

Making a comment, compliment or complaint

We want to hear from you if you have a complaint or compliment about the services provided by Dudley Children Social Care Services.

  • Comments: we welcome your suggestions and ideas about our services.
  • Compliments: tell us when you think we have done something well, because this also helps us to learn and deliver a better service.
  • Complaints: we want to provide a good quality service to you but if you feel that we have done something wrong we would like you to tell us so that we can try to put things right for you where we can.

Contact: complaints.socialcare@dudley.gov.uk or telephone the Complaints Team on 01384 812417 / 814724.