Complete Surveys
This includes Dudley Voice and Reader Panel.
- Average time - 5 to 15 minutes
- Frequency - Surveys are issued as they arise
Participation is voluntary so you can choose to complete surveys as and when you receive them.
Focus Groups
- Average time - 1.5 to 2 hours
- Frequency - As needed (can be one off, quarterly or project-based)
Usually topic-specific Voluntary participation.
Task and Finish group
- Average time - 1 to 2 hours
- Frequency - Time frame and number of sessions agreed in advance
A temporary working group set up to carry out a specific piece of work or investigate a particular issue.
Estate Walkabouts with Housing staff
- Average time - 1 to 2 hours
- Frequency - Quarterly or bi-annually
Tenants may join based on interest or local issues.
Customer Assurance Board
- Average time - 2 hours per meeting, plus reading time
- Frequency - Quarterly meetings
Membership is made up from different involvement groups from across the borough.
Consultation on Policy Changes
- Average time - 30 minutes to 2 hours
- Frequency - As needed
Participation varies depending on relevance.
Customer Scrutiny Involvement Group
- Average time - 2 hours per meeting plus research and reading time
- Frequency - Monthly meetings plus participation in task and finish activities
Scrutiny activities are high commitment with training and support provided.
Block Champions
- Average time - 20 to 30 minutes
- Frequency - Monthly
Complete visual checks from a predetermined list once a month for your block. You will also be invited to attend quarterly meetings with other block champions to share your experiences.
Communications Group
- Average time - 1 to 2 hours
- Frequency - Monthly
Opportunities to participate in meetings (in person or online).
You can also take part by completing surveys and giving your views without coming to a meeting as we’ll keep you regularly updated.
Newsletters / Communications
- Average time - 5 to 10 minutes
- Frequency - When necessary
Read at your convenience.
Pop-up Engagement Stalls and events
- Average time - 5 to 20 minutes
- Frequency - When necessary or agreed programme in advance
Advertised casual drop-in format at local venues and Housing Hubs.
Co-design Workshops
- Average time - 1 to 2 hours
- Frequency - When necessary project based (on average 1–3 sessions per project spread over a defined timeframe)
Arranged by Housing Services, you attend meetings as they arise and can submit topics for discussion at the meeting.
Local Community Housing Surgery Sessions
- Average time - 1 to 2 hours
- Frequency - Every 6 months or as needed
Arranged by Housing Services, you attend meetings as they arise and can submit topics for discussion at the meeting.
Tenants and Residents Associations
- Average time - 2 hours (committee) 2 hours (general meetings)
- Frequency - Attend regular meetings as agreed by your group
You can join the committee or support your local group by attending general meetings, walkabouts and events.
