Essential Maintenance

Due to essential maintenance on Wednesday 24th July, all online forms will be unavailable.  We apologise for any inconvenience.

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Dudley Council the historic capital of the Black Country
Dudley Skyline

To contact us please use the following options:

General enquiry

In person

To discuss housing related issues in person visit:

  • Brierley Hill – ground floor, Brierley Hill Library, 122 High Street, Brierley Hill, DY5 3ET – open weekdays 9am to 5pm

  • Dudley - Dudley Council Plus, Castle Street, Dudley, DY1 1LQ – Monday to Friday 8:30am - 5pm and Saturday 9am - 12pm

  • Halesowen - fifth floor, Halesowen Library, Queensway Mall, The Cornbow, Halesowen, B63 4AZ - open weekdays 9am to 5pm

  • North Dudley - Dudley Council Plus, Castle Street, Dudley, DY1 1LQ – normal office hours Monday to Friday and Saturday morning
  • Stourbridge – ground floor, Library and Town Hall facility, Crown Centre, Stourbridge, DY8 1YE – open weekdays 9am to 5pm

Repairs management centre

Repairs should be reported to the repairs management centre on 0300 555 8283, online at, via DigiTV or by using one of the convenient freephones at key locations.

Freephone facilities

There are 'freephones' in various locations around the borough, so that you can contact us.  

Supported housing

Sheltered scheme locations and contact information