Housing Contact Points

To contact us please use the following options:

To discuss housing related issues in person visit:

• Brierley Hill – ground floor, Brierley Hill Library, 122 High Street, Brierley Hill, DY5 3ET – open weekdays 9am to 5pm

• Dudley - Dudley Council Plus, Castle Street, Dudley, DY1 1LQ – Monday to Friday 8:30am - 5pm and Saturday 9am - 12pm

• Halesowen - fifth floor, Halesowen Library, Queensway Mall, The Cornbow, Halesowen, B63 4AZ - open weekdays 9am to 5pm

• North Dudley - Dudley Council Plus, Castle Street, Dudley, DY1 1LQ – normal office hours Monday to Friday and Saturday morning
• Stourbridge – ground floor, Library and Town Hall facility, Crown Centre, Stourbridge, DY8 1YE – open weekdays 9am to 5pm

Repairs should be reported to the repairs management centre on 0300 555 8283, online at www.dudley.gov.uk, via DigiTV or by using one of the convenient freephones at key locations.

There are 'freephones' in various locations around the borough, so that you can contact us.  

Sheltered scheme locations and contact information

If you have given us permission to use your contact details (mobile, landline and email address) we will use these to discuss, email or text you on matters relating to your Housing Service. We will protect your details and store the information in compliance with the Data Protection act and we will only share your contact details where there is a lawful basis to do so, for example: for crime of fraud prevention. To opt out of text messages, please use the form below.