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Household Support Fund

Due to predicted high demand, applications for the Household Support Fund have now closed. Further support can be found on our Cost of Living and Household Support pages

To contact us please use the following options:

Community housing teams

Housing hubs

There are two housing hubs where you can get advice and support face-to-face:

  • Brierley Hill housing hub is located within the ground floor of Yeovil Court on Chapel Street, and is open Tuesdays and Wednesdays, from 10am to 2pm, and Thursdays, from 10am to midday
  • Halesowen housing hub is on Andrew Road and open Tuesdays, Wednesdays and Thursdays, from 10am to 2pm

The hubs provide a range of housing and support services, such as Rent Advice, Housing Options and Tenancy Support.

Meetings with a Community Housing Officer at a Housing Hub are by appointment only. 

Pop-up housing surgeries

Pop-up housing surgeries take place at:

  • Dudley North family centre, Wednesday mornings and Thursdays afternoon
  • Dudley Council Plus, Tuesdays and Thursdays, between 10am and 2.30pm
  • Stourbridge Library, alternate Tuesday mornings and Wednesday afternoons

Repairs management centre

Repairs should be reported to the repairs management centre on 0300 555 8283, or go online, report via DigiTV, or by using one of the convenient freephones at key locations.

Freephone facilities

There are 'freephones' in various locations around the borough, so that you can contact us.  

Supported housing

Sheltered scheme locations and contact information

General enquiry

Online: Contact us

Your Contact Details

If you have given us permission to use your contact details (mobile, landline and email address) we will use these to discuss, email or text you on matters relating to your Housing Service. We will protect your details and store the information in compliance with the Data Protection act and we will only share your contact details where there is a lawful basis to do so, for example: for crime of fraud prevention. To opt out of text messages, please use the form below.