Housing Contact Points

If you would like to contact housing services we suggest you telephone.

Customers wishing to discuss housing related issues in person, should visit Dudley Council Plus, Castle Street, Dudley, 0300 555 2345, and speak to an advisor.

Repairs should be reported to the Repairs Management Centre on 0300 555 8283, online at www.dudley.gov.uk, via DigiTV or by using one of the convenient freephones at key locations.

If you wish to talk to an advisor face to face you can visit us at:

Brierley Hill – ground floor, Brierley Hill Library, 122 High Street, Brierley Hill, DY5 3ET – open weekdays 9am to 5pm
Dudley - Dudley Council Plus, Castle Street, Dudley, DY1 1LQ – normal office hours Monday to Friday and Saturday morning
Halesowen - fifth floor, Halesowen Library, Queensway Mall, The Cornbow, Halesowen, B63 4AZ - open weekdays 9am to 5pm
North Dudley - Dudley Council Plus, Castle Street, Dudley, DY1 1LQ – normal office hours Monday to Friday and Saturday morning
Stourbridge – ground floor, Library and Town Hall facility, Crown Centre, Stourbridge, DY8 1YE – open weekdays 9am to 5pm

Free phone facilities

There are 'freephones' in various locations around the borough, so that you can call us. The 'freephones' have been located in special booths clearly identifiable as Dudley Council freephone. All you have to do is pick up the phone. No need to dial. No money to pay. Then just select from the options given.

Look out for the Dudley Council freephone posters which will be displayed at each location.

Freephones are available at:

Council offices

Dudley Council Plus – Castle Street, Dudley
Chapel Street sub housing office – Chapel Street, Brierley Hill

Leisure Centres

Crystal Leisure Centre – Bell Street, Stourbridge
Dudley Leisure Centre – Wellington Road, Dudley
Halesowen Leisure Centre – Great Cornbow, Halesowen

Libraries

Brierley Hill Library – High Street, Brierley Hill
Coseley Library – Castle Street, Coseley
Cradley Library – Colley Lane, Cradley
Gornal Library – Abbey Road, Lower Gornal
Halesowen Library – Queensway Mall, Halesowen
Long Lane Library – Long Lane, Halesowen
Sedgley Library – Ladies Walk, Sedgley
Stourbridge Library – Crown Centre, Stourbridge

High Rise Flats (facilities available to residents of flats only)

Arley Court, Dudley
Baylie Court, Stourbridge
Butterfield Court, Dudley
Claverley Court, Dudley
Clent Court, Dudley
Compton Court, Dudley
Dean Court, Laundrette area, Brierley Hill
Firmstone Court, Stourbridge
Kennedy Court, Stourbridge
Manor Court, Dudley
Wells Court, Dudley
Yeovil Court, Laundrette area, Brierley Hill