Dudley Council provides education travel support for eligible children and young people up to the age of 25.
Travel support can come in a variety of forms including travel training, bus pass, personal allowance or other direct transport, as appropriate to individual pupils' needs as determined by Dudley Council.
Home-to-School Transport
All applications for home-to-school travel support are considered on an individual basis.
Applying for the new school year from September 2025
Please note that application forms are typically processed within 10 working days of receipt. However, as students are now applying for transport for September, these applications will be reviewed in batches. As long as the application is submitted on time, you will receive the outcome by the 11 July 2025.
Please note that the deadline for submitting travel support applications for a September start is Friday, 27 June 2025. Applications received after this date may experience delays in processing and outcome confirmation.
Eligibility
There are a number of ways your child can qualify for transport support. Please read Education Travel Support Policy (PDF), section 5 for details of eligibility.
Education travel support consultation 2025
The council is undertaking a review of its Education Travel Support Policy (compulsory school age) and it’s Post 16 Travel Support policy.
Getting in contact
Non-urgent calls regarding transport matters should be made between 10am and 2pm.
This designated time frame allows our transport team to efficiently address inquiries in the morning and later in the afternoon from parents, contractors, and schools concerning existing transport arrangements.
- Telephone: 01384 816972
In managing our transport services effectively, we ask for your understanding in allowing a period of 3 working days for the response to non-urgent emails. This timeframe enables our transport team to prioritise their tasks, ensuring that urgent requests receive prompt attention.
Further information
Transport contract information
Our contracts with contractors are reviewed annually, or as needed, to align with service requirements. The H2S team is responsible for ensuring that routes are both effective and economically viable. As part of this process, the H2S team will be reviewing certain contracts to ensure they meet service needs. Non-compliance with our policy may result in contract termination.
Transport Contract Update
Transport letters have been sent to parents where there may be a change in their contractor for the next academic year. If you have not received a letter, it means we anticipate the contractor will remain the same for the 2024/25 academic year.
Please note that some changes may occur outside the control of the H2S (Home to School) team, such as crew changes. Other factors that may affect your child’s transport include changes in the students they travel with, which can result from students changing schools or adjustments to the route for geographical reasons.
In implementing these changes, we will ensure that the needs of the children remain our priority, that they are not disadvantaged, and that parents/carers are kept informed.