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High call volumes

We are currently experiencing exceptionally high call volumes and there may be a longer wait than usual.  If your query is not urgent please try calling again tomorrow. Please note that many of our services are available online MyDudley.

Complaints procedures for schools in Dudley

Section 29 of the 2002 Education Act requires governing bodies of maintained schools to establish procedures for dealing with all complaints relating to the school or the provision of facilities or services.

All schools are responsible for their own complaint's procedures. The School Complaints Policy is published on the school website. If you wish to make a complaint against a specific school, please refer to their school website.