A complete list of opening times and emergency contacts for Dudley during the festive season, 2022-2023.
Dudley Council Plus
The Dudley Council Plus walk-in centre at Castle Street, telephone and social media services will be closed from 23 to 27 December and on 2 January. Self-serve online services will be accessible as normal.
Council Housing Repairs
Repairs Management centre will be operating emergencies only over the bank holiday. Home repairs logged online or via the app will resume from 3 January.
waste or recycling collections that were due on Boxing Day have been brought forward to Christmas Eve. There will be no alterations to other collections.
Household waste recycling centre (the tip)
Household Waste and Recycling Centre (tip) in Stourbridge will be closed on Christmas Day, Boxing Day and New Year’s Day.
register office will be closed from 23 to 27 December and on 2 January. The service will be available for death registrations only from 28 to 31 December. Normal business resumes from 3 January.
Libraries and the archives
Dudley borough libraries and Dudley Archives will be closed from 23 to 30 December and 1 to 2 January. The archives and all libraries that are normally open on Saturdays will be open on 31 December.
Dudley Museum at the Archives will be closed from 23 December to 2 January, with pre-booked events only on 3 and 4 January. The museum will reopen as normal on 5 January.
Park activity centres (healthy hubs)
Parks in the borough will remain open over Christmas.
The Healthy Hub activity centres at Huntingtree Park, Mary Stevens Park, Netherton Park and Silver Jubilee Park will be closed from 18 December until 2 January, before reopening on 3 January.
Himley Hall and Park
Himley Hall and Park will remain open throughout the festive season.
The South Wing Coffee Lounge and Galleries will be closed over the Christmas period, from 3.30pm on 22 December. The lounge will reopen on 3 January at 9.30am.
Duncan Edwards, Crystal and Halesowen leisure centres will be closed on Christmas Eve, Christmas Day, Boxing Day and New Year’s Day.
Duncan Edwards and Crystal will close at 6pm on New Year’s Eve, while the Halesowen centre will shut at 12.30pm.
Children, adult and community services
Offices will be closed 23 to 27 December, returning on 2 January.
Day Centre Services will be available on 28 to 30 December as normal, then from 3 January. The Unicorn Centre will be closed from 23 December to 2 January inclusive.
To contact children’s or adult care services in an emergency or when offices are closed call the emergency duty team on
0300 555 8574.
The borough crematoria and cemetery grounds are open during the Christmas holidays from 9am to 4.30pm. Remembrance and flower rooms are open from 9am to 4pm.
The crematoria and offices will be closed on 23 December, Boxing Day, 27 December and 2 January.
Payment of council tax, business rates or housing rent
Payments can be made by debit or credit card by calling Callpay on 0300 555 7000 or online payments and enquiries.
Red House Glass Cone Museum
The Red House Glass Cone will close at 3pm on 22 December, before reopening on 3 January.
Residential care, home care and telecare
Services including residential care, sheltered housing, home care and telecare will continue to operate during the festive season.
Carers Hub and advice line will close on 22 December until 28 December, then on 2 January.
Crystal Gateway dementia day centre will be closed on 23 December until 27 December, then on 2 January. All attendees to the centre have been informed in advance of this closure.