Essential maintenance to payments
Due to essential maintenance of Dudley Council's payments system, no credit and debit card payments will be possible from 09:30 on Wednesday 19th February (including Callpay, online payments and card payments via DMBC Offices including Dudley Council Plus). It is hoped that work will be completed by the end of Wednesday 19th February at the very latest. We apologise for any inconvenience this may cause.
There are many ways you can pay your business rates.
The safe, quick and easy way to pay, with a full guarantee against errors.
To pay by direct debit please download and complete the mandate form below and return to us at the address on the form. Alternatively you can request for a form to be posted to you.
WebPublic allows customers to make online bill payments in a safe and secure environment. If you have a debit or credit card you can now pay your bill via the Councils online payments system.
Just ring CallPay on 0300 555 7000 when a payment is due. Please have your account number and debit or credit card ready when calling.
Just call your bank and quote:
A reference must be also be quoted to enable us to identify you. This will be your business rates account reference prefixed with 15 - e.g. -1512345671
Cash only payments can be made at Dudley Council Plus.
You now have the option to pay your business rates over 12 instalments rather than the usual 10. The number of instalments you will get depends on when you register to extend your payments.
Alternatively, call 0300 555 8000 between 8:30am and 5pm, Monday to Friday.
Once requested, you will be given 12 monthly instalments for future financial years unless you tell us otherwise. Please note that, if you take up this option, the usual enforcement arrangements will still apply if payments are not kept up to date.