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Dudley Council
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There are many ways you can pay your business rates.

Direct Debit

Pay your council tax, business rates or council housing rent by direct debit and you could win £100.

From April 2022, anyone paying their council tax and/or business rates by direct debit will be entered into a monthly prize draw to win £100. Housing have been running this incentive scheme for a few years, but now people paying their council tax and business rates by direct debit also have the chance to win £100. The first draw for the new council tax and business rates competition will be held in April and will include people who already pay by direct debit as well as new joiners. Full terms and conditions at the bottom of the page.

Direct debit - the safe, quick and easy way to pay, with a full guarantee against errors. 

To pay by direct debit please download and complete the mandate form below and return to us at the address on the form. Alternatively you can request for a form to be posted to you

Online With A Debit or Credit Card (24 Hours A Day)

WebPublic allows customers to make online bill payments in a safe and secure environment. If you have a debit or credit card you can now pay your bill via the Councils online payments system.

By Phone With A Debit or Credit Card (24 Hours A day)

Just ring CallPay on 0300 555 7000 when a payment is due. Please have your account number and debit or credit card ready when calling.

Home/Telephone Banking

Just call your bank and quote:

  • Account Name: Dudley Metropolitan Borough
  • Bank: HSBC, High Street, Dudley
  • Sort Code: 40-19-28
  • Account Number: 20950688

A reference must be also be quoted to enable us to identify you. This will be your business rates account reference prefixed with 15 - e.g. -1512345671

Paying by 12 Instalments Share

You now have the option to pay your business rates over 12 instalments rather than the usual 10. The number of instalments you will get depends on when you register to extend your payments.

Alternatively, call 0300 555 8000 between 8:30am and 5pm, Monday to Friday.

Once requested, you will be given 12 monthly instalments for future financial years unless you tell us otherwise.  Please note that, if you take up this option, the usual enforcement arrangements will still apply if payments are not kept up to date.