Rogue Traders and scammers pretend to be legitimate traders or sales people offering goods, services or repairs, but with no real intention of carrying out anything in return for your money.
Any work that has been carried out by a rogue trader is often poor quality at an extortionate price. You may find that problems may arise further down the line, or that you simply are not happy with the quality of work given. When this occurs, it is often difficult to trace the traders because they are highly mobile, have no fixed address, and do not leave any paperwork or contact details for you to get in touch with.
Rogue Traders can target anyone and anywhere, including on your door-step. Although door-step selling is not illegal, you are urged to be vigilant and never allow anyone access in to your home you do not know.
There are certain areas within the Dudley borough that are now ‘No Rogue Trader’ zones. We have taken steps to provide increased awareness to consumers in these areas, including signs to deter any of these rogue traders.
If you have a complaint about a business, or you suspect a business is trading illegally, please use the contact form below.
Scams are misleading or fraudulent schemes designed to cheat businesses and consumers out of their money. They take many forms but typically bogus and fraudulent offers are sent by post, telephone or email. These include, fake lottery and prize draw wins, online dating, computer support, get-rich-quick investment cons and ‘miracle’ health cures are just some of the tricks used by scammers.
If you, a family member or a friend think you may have been a victim of a scam you can report this to the Citizens Advice Consumer Service. They will be able to provide you with practical, and impartial advice, as well as help to stop others being scammed.
Please download our documents below for further information on Rogue Traders, and find information on bogus Roof Cleaning Services.
Telephone: Bogus callers, rogue traders: 01384 812045
Fax: 01384 814455
Out of Hours Telephone: To report bogus callers, rogue traders & door step selling out of hours phone the Bogus Caller Hotline 01384 812045
Opening Hours: Opening times 9am until 5pm Monday to Friday only
Trading Standards, Peoples Directorate, 4 Ednam Road, Dudley, West Midlands DY1 1HL