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Advice and Information

Dudley Council the historic capital of the Black Country
Dudley Skyline

The Local Government Ombudsmen investigate complaints about councils and certain other bodies. They investigate complaints about most council matters including housing, planning, education and social services.

It is an independent, impartial and free service. The Ombudsmen can investigate complaints about how the council has done something.

Local Government Ombudsman Website

  • The quickest way to contact the Local Government Ombudsman is to complete the online complaints form:

    Make a Complaint

    Tel: 0300 061 0614
    Text: 'call back' to 0762 481 1595