The Local Government Ombudsmen investigate complaints about councils and certain other bodies. They investigate complaints about most council matters including housing, planning, education and social services.
It is an independent, impartial and free service. The Ombudsmen can investigate complaints about how the council has done something.
The quickest way to contact the Local Government Ombudsman is to complete the online complaints form:
Tel: 0300 061 0614
Text: 'call back' to 0762 481 1595