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Essential website maintenance

We will be carrying out planned maintenance on www.dudley.gov.uk Tuesday 11 August, This may involve some disruption to the site. You will still be able to raise requests through our MyDudley portal and make online payments through our eStore. We apologise for any inconvenience this may cause.

The Local Government Ombudsmen investigate complaints about councils and certain other bodies. They investigate complaints about most council matters including housing, planning, education and social services.

It is an independent, impartial and free service. The Ombudsmen can investigate complaints about how the council has done something.

Local Government Ombudsman Website

Contact Us

The quickest way to contact the Local Government Ombudsman is to complete the online complaints form.

Telephone: 0300 061 0614

Text: 'call back' to 0762 481 1595