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Adult Social Care Finance Privacy Notice

Data Controller: Dudley Metropolitan Borough Council.

Dudley Council Adult Social Care (ASC) Finance Team collects personal and financial information for the following purposes:

  • To administer its’ policies on charging for Residential care and support, Nursing Home care and support and for Non-Residential care and support (including Direct Payments)
  • For managing the finances of those people it supports under a Court of Protection Deputyship order
  • For arranging funerals for those people who die in the borough where no-one else is available or willing to undertake the arrangements.

Your information rights

The law also gives you a number of rights to control how we use your personal and special category information. If you would like more information on your rights, please see the Council's Corporate Privacy Statement

We have a Data Protection Officer who is a council staff member whose job it is to make sure we respect your rights and follow the law. If you have any concerns or questions about how the Council looks after your personal information please contact Lewis Bourne, Data Protection Officer, at information.governance@dudley.gov.uk or by calling 0300 555 2345 and asking to speak to the Data Protection Officer.

Your right to make a complaint

It would be helpful if you contacted us first at Complaints.SocialCare@dudley.gov.uk to see if we can resolve the problem.

You can also make a complaint to the Information Commissioner’s Office if you are unhappy with how the council has handled your personal data. You can contact the ICO via: ICO Contact Us telephone 0303 123 1113, or post to Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

 

Last reviewed 11/08/2022